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1 Reply Latest reply: Jan 22, 2013 10:46 AM by Kashif M RSS

Update Customer details using  CS_ServiceRequest_PUB.Update_ServiceRequest

DurgaSrinivas_886836 Newbie
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Hi All ,

I want to update a customer details in SR form using CS_ServiceRequest_PUB.Update_ServiceRequest API.

This updates the table CS_INCIDENTS_ALL_B,CS_INCIDENTS_ALL_TL.

Is it possible to update the customer_details (ship to , bill to details)?

What are the Parameters/fields should i pass to change the customer details(ship_to or bill_to details ) using this API?(ex: BILL_TO_CUSTOMER,.....)

If possible provide me an example.

Thanks,
Durga Srinivas.

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