Go Directly To
Oracle Technology Network Community
My Oracle Support Community
OPN Cloud Connection
Oracle Employee Community
Oracle User Group Community
OTN Speaker Bureau
Get Started Guide
Join the world’s largest interactive community dedicated to Oracle technologies.
Learn from thousands of community experts
Get answers to your technical questions
Share your knowledge with peers
Please enter a title.
You can not post a blank message. Please type your message and try again.
Customer Experience (CX)
This discussion is archived
on Jan 22, 2013 6:46 PM by Kashif Manzoor
Update Customer details using CS_ServiceRequest_PUB.Update_ServiceRequest
Jan 22, 2013 12:05 PM
Hi All ,
I want to update a customer details in SR form using CS_ServiceRequest_PUB.Update_ServiceRequest API.
This updates the table CS_INCIDENTS_ALL_B,CS_INCIDENTS_ALL_TL.
Is it possible to update the customer_details (ship to , bill to details)?
What are the
should i pass to change the customer details(ship_to or bill_to details ) using this API?(ex: BILL_TO_CUSTOMER,.....)
If possible provide me an example.
I have the same question
Show 0 Likes
This content has been marked as final.
Show 1 reply
Re: Update Customer details using CS_ServiceRequest_PUB.Update_ServiceRequest
Jan 22, 2013 6:46 PM
in response to
Hi Durga, Pls check this MOS note, may help you
How to create BILL_TO and SHIP_TO sites via TCA API [ID 177081.1]