1 Reply Latest reply: Jan 22, 2013 12:46 PM by Kashif M RSS

    Update Customer details using  CS_ServiceRequest_PUB.Update_ServiceRequest

    DurgaSrinivas_886836
      Hi All ,

      I want to update a customer details in SR form using CS_ServiceRequest_PUB.Update_ServiceRequest API.

      This updates the table CS_INCIDENTS_ALL_B,CS_INCIDENTS_ALL_TL.

      Is it possible to update the customer_details (ship to , bill to details)?

      What are the Parameters/fields should i pass to change the customer details(ship_to or bill_to details ) using this API?(ex: BILL_TO_CUSTOMER,.....)

      If possible provide me an example.

      Thanks,
      Durga Srinivas.