2 Replies Latest reply: Jan 24, 2013 6:05 AM by 986733 RSS

    AACG report shows a different number of incidents to the control panel

    986733
      The Manage Controls panel shows the latest incident count against each control, however when running the Access Issues Detail Extract report for the controls, the number of incidents reported is different to that shown in the control panel.

      I have recently tweaked the access points in some of the entitlements and re-run the controls. The incident count in the Manage Controls panel reflects these changes, however the reports do not. Any ideas why this is so?

      Thanks,
      Marissa