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What is the version of GRID ?
You might want to check whether your install path or program files path has any spaces -- the windows installer seems to be quite sensitive to that. Try moving the setup.exe to c:\download (or similar) and retry.
What is the EM version? Can also very if the binaries are downloaded correctly? Check the checksum and bytes information on the OTN page and compare it with the binaries on your disk. They should match.