7 Replies Latest reply: Aug 23, 2013 4:18 AM by User21776251 RSS

    ACCESS_SERVER FATAL Error

    User21776251
      Message from syslogd@corpidmuat01 at Fri Jan 25 04:42:06 2013 ...
      corpidmuat01 Oblix: 2013/01/25@10:42:06.017544 8035 8062 ACCESS_GATE FATAL 0x0000182C /usr/abuild/Oblix/coreid1014/palantir/webgate2/src/apache2entry_web_gate.cpp:434 "The AccessGate is unable to contact any Access Servers." raw_code^301

      Message from syslogd@corpidmuat01 at Fri Jan 25 04:42:11 2013 ...
      corpidmuat01 Oblix: 2013/01/25@10:42:11.493887 8035 8064 ACCESS_GATE FATAL 0x00001520 /usr/abuild/Oblix/coreid1014/palantir/webgate2/src/apache2entry_web_gate.cpp:433 "Exception thrown during WebGate initialization"

      Message from syslogd@corpidmuat01 at Fri Jan 25 04:42:11 2013 ...
      corpidmuat01 Oblix: 2013/01/25@10:42:11.493989 8035 8064 ACCESS_GATE FATAL 0x0000182C /usr/abuild/Oblix/coreid1014/palantir/webgate2/src/apache2entry_web_gate.cpp:434 "The AccessGate is unable to contact any Access Servers." raw_code^301

      Please help me!! Let me know if you Need more details/clarificatuions
        • 1. Re: ACCESS_SERVER FATAL Error
          901993
          Is webgate and access server residing in seperate machines? If so, telnet the access server port from webgate machine. Also make sure if Access Server is up and running. If both these conditions are passed, then see if there is a time difference between two machines.

          HTH.

          -Mahendra.
          • 2. Re: ACCESS_SERVER FATAL Error
            User21776251
            Is webgate and access server residing in seperate machines? --- NO

            Also make sure if Access Server is up and running. --- Please go thro my details, i am not able to start Access Services

            then see if there is a time difference between two machines. --- As its same machine so No time diff.

            Thank You
            • 3. Re: ACCESS_SERVER FATAL Error
              idamGod
              Those given error messages are related to OHS not to OAM.

              You should be able to start OAM managed server.

              {DOMAIN_HOME}/bin/startManagedWebloigc.sh oam_server1
              • 4. Re: ACCESS_SERVER FATAL Error
                User21776251
                We fixed the issue by renewing the certs .. :)
                • 5. Re: ACCESS_SERVER FATAL Error
                  Ritesh Maddala

                  Hi ,

                   

                  Please can you send me the steps  to renew the Certs, as I am getting the same issue is linux machine and my OAM, Access Server and webgate is in the same machine.

                   

                  Thanks

                  Ritesh

                  • 6. Re: ACCESS_SERVER FATAL Error
                    User21776251

                    you may need to check ...

                     

                    That means Webgate has problems to reach the OAM server or handle the http session.

                    That could have some reasons:

                      1.)  Webgate / OAM / OID / OVD  host are not timely in sync.

                            => sync the host, so that you a delta not greater than 1 minute

                      2.)  On the OAM host is running a second weblogic domain - which is using coherence to store user sessions.

                           => change the default coherence port 9095  to a unique port, in case more than one instances are used.

                    • 7. Re: ACCESS_SERVER FATAL Error
                      User21776251
                      • start_setup_ois -i IdentityServer_install_dir/identity -m
                      • start_setup_webpass -i WebPass_install_dir/identity –m
                      • configureAAAServer reconfig AccessServer_install_dir
                      • configureWebGate -i AccessGate_install_dir -t AccessGate|WebGate options

                      This will generate the three files under $ORACLE_HOME/<component>/oblix/config/simple, where

                      <component>_= ois or aaa

                       

                      • <component>_cert.pem
                      • <component>_key.pem
                      • <component>_req.pem

                       

                      If you want to extend the cert then go thro the :Note:361098.1