2 Replies Latest reply: Jan 31, 2013 4:37 AM by Bikki RSS

    Printers getting errors

    Bikki
      Hi all,

      Please have a look at the error, and give some suggestions pls.
      ---------------------------------------------
      Printer : hpprint10

      Pasta: Error: Cannot open plain font file: $FND_TOP/resource/ALBANYWT.ttf
      Pasta: Error: Check pasta.cfg file.
      APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1

      Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. Program exited with status 1.

      --------------------------------------
      Thanks in advance.
        • 1. Re: Printers getting errors
          Hussein Sawwan-Oracle
          Please post the details of the application release, database version and OS.
          Pasta: Error: Cannot open plain font file: $FND_TOP/resource/ALBANYWT.ttf
          Does this file exist?
          Pasta: Error: Check pasta.cfg file.
          APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1

          Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. Program exited with status 1.
          You need to set the FULL PATH of the ttf gile in pasta.cfg file -- How to Setup IX Library Quickly and Effectively [ID 728077.1]

          You may bounce the CM after you update the file.

          Thanks,
          Hussein
          • 2. Re: Printers getting errors
            Bikki
            Yes the file exists in the mentioned path.

            Application Release 12.1.3
            Db version 11.2.0.3
            OS version rhel 5 update 8

            Hussein, i will check the DOC ID and i will get back to you.

            Thanks Hussein.