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1 Reply Latest reply: Feb 14, 2013 3:42 AM by Saravan-OC RSS

Task Creation Audti Messages

Saravan-OC Newbie
Currently Being Moderated
Hi All,

Is there a way i can restrict the note creation in my service request. When i am manually creating a task, all the details given in the task are getting recorded in Log and Notes section of the service request.

Notes as shown below:-

*** 31-JAN-2013 09:08:01 Interaction: 2791762 Mullins, Terri L (RVEGURU) A task is created
*** 31-JAN-2013 09:08:00 Task Assignment 2101352:
Assignee Type: ----- --> Group Resource
Assignee: ---------- --> Eastern OFS Group
*** 31-JAN-2013 09:07:55 Task 2101352: Mullins, Terri L (RVEGURU)
Task Type: --------- --> Service Form
Task Status: ------- --> Open
Task Priority: ----- --> Unprioritized
Owner Type: -------- --> Group Resource
Owner: ------------- --> Eastern OFS Group
Planned Start Date: --> 31-JAN-2013 09:06:26
Planned End Date: -- --> 31-JAN-2013 09:06:26
Task Subject: ------ --> test1
Publish Flag: ------ Unchecked --> Checked
Restrict Closure: -- Unchecked --> Checked

Please find the screenshot attached. I do not need these messages to be displayed to business user. Hence i would like to know if there is a way to turn off this note creation. Please find the log and notes screenshot attached

Regards

Saravan

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