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1 Reply Latest reply: Mar 23, 2013 1:25 AM by 666438 RSS

Getting EM incident Service ID in email template

Ganesh Newbie
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Hi Guys,

We have monitoring for OSB and when a proxy service is down, an incident is created.

Is it possible to get the "Service ID" in the email template? If yes, what is the attribute/label for this?

Given below is the Incident Details from Incident Manager.

"Service ID" seems to be specific for this particular metric group.

ID     26007
Metric     Service Status
Metric Group     OSB Service Status Metrics
Service ID     ProxyService/XX/proxy/v10/AID...
Target     /XX_soa_domain/soa_domain/osb_ms04/osb_ms04_osb(Oracle Service Bus)Target Information
Incident Created     Jan 31, 2013 5:57:09 PM EST
Last Updated     Jan 31, 2013 6:02:13 PM EST
Summary     OSB Service status is down.
Internal Event Name     OSBServiceStatus:svcStatus
Event Type     Metric Alert
Category     Availability


Thanks!

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