We have monitoring for OSB and when a proxy service is down, an incident is created.
Is it possible to get the "Service ID" in the email template? If yes, what is the attribute/label for this?
Given below is the Incident Details from Incident Manager.
"Service ID" seems to be specific for this particular metric group.
Metric Service Status
Metric Group OSB Service Status Metrics
Service ID ProxyService/XX/proxy/v10/AID...
Target /XX_soa_domain/soa_domain/osb_ms04/osb_ms04_osb(Oracle Service Bus)Target Information
Incident Created Jan 31, 2013 5:57:09 PM EST
Last Updated Jan 31, 2013 6:02:13 PM EST
Summary OSB Service status is down.
Internal Event Name OSBServiceStatus:svcStatus
Event Type Metric Alert
If you customize the e-mail template for 'Metric alert events', KEY_VALUE attribute will give the value for Service ID.
Following is an example template syntax:
[IF KEY_VALUE NOT NULL]