No Hardware info is available

This is on Windows Server 2003. Only the Raid Controller Adapter card was changed.

Edited by: user12035656 on Feb 4, 2013 7:30 AM

C:\Documents and Settings\Administrator>obtool lsdev -lg

Warning: no hardware info is available for drive xxxxx-02-xx1-tape - error code 268435458 (0x10000002) (no message text)

xxxxx-02-xx1-tape:

Device type: tape

Model: [none]

Serial number: 1222222222

In service: yes

Automount: yes

Error rate: 8

Query frequency: [undetermined]

Debug mode: yes

Blocking factor: (default)

Max blocking factor: (default)

UUID: f3dc44cc7-d7775-4fg3-b1ac-6aa4d16176a4

Attachment 1:

Host: xxxxx-02-xx1

Raw device: //./obt1

Connection type: [unknown]

Inquiry data:

Vendor: IBM

Product: ULTRIUM-TD4

Firmware: 74H6

Serial number: 1310032090

Hardware compression: not available

Hardware encryption: not available



Yes, the library/tape is visible on device manager.