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1. Re: No Hardware info is available
What OS are you running and how are your attach points configured? I suspect your tape devices are no longer on the same /dev/sg.
Thanks
Rich -
2. Re: No Hardware info is available
This is on Windows Server 2003. Only the Raid Controller Adapter card was changed.
Edited by: user12035656 on Feb 4, 2013 7:30 AM -
3. Re: No Hardware info is available
Send the output from "lsdev -lvg". Also confirm you can see your library/tapes in device manager?
Thanks
Rich -
4. Re: No Hardware info is available
C:\Documents and Settings\Administrator>obtool lsdev -lg
Warning: no hardware info is available for drive xxxxx-02-xx1-tape - error code 268435458 (0x10000002) (no message text)
xxxxx-02-xx1-tape:
Device type: tape
Model: [none]
Serial number: 1222222222
In service: yes
Automount: yes
Error rate: 8
Query frequency: [undetermined]
Debug mode: yes
Blocking factor: (default)
Max blocking factor: (default)
UUID: f3dc44cc7-d7775-4fg3-b1ac-6aa4d16176a4
Attachment 1:
Host: xxxxx-02-xx1
Raw device: //./obt1
Connection type: [unknown]
Inquiry data:
Vendor: IBM
Product: ULTRIUM-TD4
Firmware: 74H6
Serial number: 1310032090
Hardware compression: not available
Hardware encryption: not available
Yes, the library/tape is visible on device manager. -
5. Re: No Hardware info is available
Go through the device setup again to recreate the attach points, that should correct whatever is wrong with the configuration.
Thanks
Rich