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1 Reply Latest reply: May 21, 2013 5:42 AM by 902072 RSS

Hyperion Planning webforms not accessible through Smartview

989990 Newbie
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Hi,

We are facing a strange issue with Smartview, as when certain users attempt to access webforms through SV they only get a message that "You have insufficient access to view the selected page", while the same users have access to the same webforms if they open them through workspace.

The application has been deployed and the security filters have been created without any issues. The error message that was recorded on the local SmartViewLogs log that is located on the client that runs smartview is the following :
"[2013-02-08T14:43:06][SVC][ERROR:1][SVC1000][SVC][ecid: d7921158-d7b3-4131-aba6-50187e75c82f,0]You have insufficient access to view the selected page."

The logs of the analytic provider services did not record anything relevant to this issue.

The version of Planning is 11.1.2.1 , while for Smartview 11.1.2.1.0

Has anyone encountered a similar issue?

Thanks in advance

Manolis

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