6 Replies Latest reply: Feb 11, 2013 7:34 AM by Frank Abela -Oracle RSS

    I am having a problem with IRM Desktop version 11.1.54.2 Midware 11.1.1.6.0

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      Hi everyone,

      I am experiencing some serious and strange problems with our IRM desktop client which Works with Java SE 6.30 (JRE 6U30). When I installed them (java and IRM) on Windows 8 Professional, IRM stops print spooler service, and block our clients to print anyting, and add a new printer by clicking ADD PRINTER button under Devices and Printer section. This is the visible face of the issue. However, I believe it affects more than one service on Windows 8 Pro. we did not have any problem with Windows 7 pro, but have a lot of with Windows 8 pro. Does anyone have same / similar experience with the same platform? Thanks for all helps