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This is a standard feature of CC&B - if the customer moves out, leaving a debt, and then signs up again with the same account, the previous debt will appear on the bill along with any new charges. If you don't want it billed, you could choose not to convert these amounts, or write them off during conversion, or not reuse accounts - all are possibilities, depending upon the business requirement.
Regarding the status of the old SAs - if they have a financial balance, they should not have been converted as "Closed". In CC&B, the system will change SA Status to "Closed" only when there is no financial balance, and you can also close an SA online, but only if there is no financial balance. The meaning of "Closed" is essentially that there is no financial balance.
Another question in regards to this. I was looking up Write off information in the help docs. If these SA's that have delinquent balances and the customer has moved out and final billed.....what if a write off process was started for each of these? Now here is the catch......the actual write off would be in 5 years. But in the meantime, since there would be a pending or active write off process, would these SA's still reactivate if the customer started service again?