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1 Reply Latest reply: Feb 13, 2013 1:35 PM by AlejandroSosa RSS

External Sales Order lines remain in Internal Req Requested status

839039 Newbie
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Hi

Customer sales order lines are fulfilled by IR-ISO. When line progresses, it is set to have Internal Req Requested status. A scheduled program runs amd IR are created. However, sales order line status does not change to Internal Req Open. It remains in Internal Req Requested status.

As a work around, workflow is rewound to 'Check ATR Qty' which is customized activity and then status changes to Internal Req Open.

What could be the reason that workflow is not setting the status to Internal Req Open?


Please help.


Regards,


Apps version : 12.0.4

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