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2 Replies Latest reply: Sep 10, 2013 7:27 AM by user755313 RSS

Smartview 11.1.2.2.310 - Excel 2007 crashes when openning panel

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We are upgrading our users from a previous version of Smartview to 11.1.2.2.310

we are finding users on excel 2007 are having problems when attempting to work with a macro enabled workbook and ad hoc query previously setup from the previous version

Excel crashes when we try and select the connection panel screen with the following dialogue message:

"Microsoft Office Excel has stopped working"

we also tried with the macro options turned off

looking for some help, not sure how to resolve this

Any thoughts anyone?

Chaz

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