2 Replies Latest reply: Sep 10, 2013 9:27 AM by user755313 RSS

    Smartview 11.1.2.2.310 - Excel 2007 crashes when openning panel

    728246
      We are upgrading our users from a previous version of Smartview to 11.1.2.2.310

      we are finding users on excel 2007 are having problems when attempting to work with a macro enabled workbook and ad hoc query previously setup from the previous version

      Excel crashes when we try and select the connection panel screen with the following dialogue message:

      "Microsoft Office Excel has stopped working"

      we also tried with the macro options turned off

      looking for some help, not sure how to resolve this

      Any thoughts anyone?

      Chaz