1 Reply Latest reply on Feb 18, 2013 4:44 PM by 722679

    CTI / IVR Integration with CRM OnDemand

    Deepak Veeravalli
      Hello
      Looking for reference documentation for CTI / IVR (client's existing telephony infrastructure) integration with Oracle CRM On Demand application


      Thanks and Regards,
      Deepak Veeravalli.