2 Replies Latest reply: Feb 18, 2013 1:09 AM by MAK RSS

    Error while seeing the Content Information of any content in the UCM.

    958148
      Hi All,
      I am facing an issue where i am seeing this error. i am not able to view the content information of any item in my content server.


      +Event generated by user 'username at host 'servername'. Unable to retrieve information for 'content id'. Unable to execute service method 'getDocFormats'. Null pointer is dereferenced. [ Details ]+

      An error has occurred. The stack trace below shows more information.

      +!csUserEventMessage,username,servername!$!csUnableToGetRevInfo2,GMKP_036626!csUnableToExecMethod,getDocFormats!syNullPointerException+
      intradoc.common.ServiceException: !csUnableToGetRevInfo2,GMKP_036626!csUnableToExecMethod,getDocFormats
      *ScriptStack DOC_INFO+
      +3:getDocFormats,dID=35481,dDocName=GMKP_036626+
      at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
      at intradoc.server.Service.buildServiceException(Service.java:2260)
      at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
      at intradoc.server.Service.createServiceException(Service.java:2249)
      at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:102)
      at intradoc.server.Service.doCodeEx(Service.java:533)
      at intradoc.server.Service.doCode(Service.java:505)
      at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
      at intradoc.server.Service.doAction(Service.java:477)
      at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
      at intradoc.server.Service.doActions(Service.java:472)
      at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
      at intradoc.server.Service.executeActions(Service.java:458)
      at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
      at intradoc.server.Service.doRequest(Service.java:1890)
      at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
      at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
      at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1343)
      at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715)
      at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
      at sun.reflect.GeneratedMethodAccessor136.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
      at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
      at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
      at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1600)
      at idcservlet.IdcFilter.doFilter(IdcFilter.java:352)
      at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
      at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
      at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
      at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
      at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
      at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
      at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
      at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
      at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
      at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
      at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
      at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
      at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
      at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
      at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
      at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
      at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
      at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
      at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
      at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
      at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
      at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
      at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
      at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
      at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
      at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
      Caused by: java.lang.NullPointerException
      at intradoc.data.DataBinder.addLocaleFields(DataBinder.java:1507)
      at intradoc.data.DataBinder.addResultSet(DataBinder.java:1925)
      at stellent.acomplete.doFilter(acomplete.java:68)
      at intradoc.shared.PluginFilters.filterWithAction(PluginFilters.java:114)
      at intradoc.shared.PluginFilters.filter(PluginFilters.java:68)
      at intradoc.server.DocCommonHandler.getDocFormats(DocCommonHandler.java:263)
      at sun.reflect.GeneratedMethodAccessor210.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
      at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
      at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
      +... 49 more+




      Please let me know what to do. ?