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I had the same issue, well multiple issues, with this at first. You should find the solution in one of these links. Make sure you have done each step in the lists and it will work.
[url http://www.ora00600.com/scripts/databaseconfig/ORA-29278.html]ORA-29278 SMTP
[url http://www.ora00600.com/scripts/11g/UTL_SMTP_ORA-06512.html]ORA-06512: at SYS.UTL_SMTP
There are various parameters and configuration steps you need to make sure you have performed for it to work.
Hopefully that helps,
Edited by: Rob_J on Feb 15, 2013 11:53 AM
*link was not working