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can you test by following SCORM Tracking Learning Object Example [ID 373734.1]1 person found this helpful
Thanks for getting back, unfortunately i don't have access to meta-link so cannot test that due to not having a Support Identifier, also this message is from client computers and not a content server. The api is definetly there as some computers can access the course.
This is not happening for every user and also is definitely local machine based as deleting all files and registry keys in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AdvancedOptions\JAVA_VM, help to resolve the issue but only sometimes
It could be related to the recent java security scare which may have caused Java to be uninstalled or not enabled within the browser and this would cause SCORM content to fail as it requires java in order to work.1 person found this helpful
Thanks for getting back Scott, i don't think java is uninstalled as uninstalling is part of the troubleshooting i follow to resolve the issue.
I am however interested in the fact that the plugin may be disabled because part of my troubleshooting involves deleting the java registry for internet explorer which would clear any preference for the plug in to be disabled, but getting it to work again requires a complete wipe of java including all files left in app data after uninstall.
Then re-installing sometimes seems to work which may also indicate another issue affecting some of our machines.
I will have a look down the plug-in route and if there are any advances i will post them here as this issue can be a pain to actually pinpoint to one cause.
I have looked into this and it appears to be an issue with the certificate on the site not downloading and not so much java, a re install of java and manually placing the certificate in the trusted root seems to have done the trick, the error was coded into the site to appear no matter what the cause was. Thanks for the help anyway.