This content has been marked as final. Show 2 replies
You could certainly change the Deposit Class on those SA Types without any risk of doom within CC&B - when the Deposit is applied, then they will also be included. But, do you know why the Deposit Class is different for these SA Types? For example, if a customer has paid a deposit for a residential electric service, but has other SAs for a gas service or for merchandise, the electric deposit probably should not be automatically applied to these ones. There could even be separate deposits for other services, so it really depends upon the business rules that were used to decide upon the Deposit Classes.