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First Question : What is the best template type for making operational reports not statistical report ( RTF template or PDF template or others ) ? --it will be clear if you look at "Table 2-6 Valid Output Formats for Each Layout Type" - http://docs.oracle.com/cd/E23943_01/bi.1111/e22254/create_report_new.htm#layout_config
Second Question :did you try
when i try to make report template using RTF template in ms-word by using Bi publisher desktop
1- How can i make repeating header dynamically ( header contain data from data model ) ?
To repeat header rows:
Select the row(s) that you want to repeat on each page.
From the Table menu, select Heading Rows Repeat.
2- when i insert an image in the header it did't appear in the runtime ?did you try "4.5 Defining Headers and Footers" http://docs.oracle.com/cd/E23943_01/bi.1111/e22254/create_rtf_tmpl.htm#do_handf ?
3- when i insert line in the header it did't appear completely just part of the line .