1 Reply Latest reply: Mar 5, 2013 8:51 AM by pbell RSS

    External User Unable to Login to Beehive Online Account

    994873
      Hello,

      A Beehive Online Workspace was created for a consortium of 4 different customers and a total of about 11 members including Oracle employees. Only one external user was unable to create their OTN account properly to login to the Beehive Online workspace. This is a link to the workspace: https://beehiveonline.oracle.com/teamcollab/overview/OC-RDC_-EMACompliance_Workspace

      He stated the following:

      +"Dear Chris,+

      +I have tried to create an OTN account now for several times – but each time I submit, I end up in a new account request entry screen and I also cannot login to the system. I hope there is a possibility for me to get access to your system.+

      +Mit freundlichen Grüßen / Kind regards,+
      +Rüdiger Leisegang"+

      Please let me know if there's any additional information that is needed.
      Thanks for your assistance,
      Chris Huang
        • 1. Re: External User Unable to Login to Beehive Online Account
          pbell
          Chris,

          We do not control the self-provisioning process via https://myprofile.oracle.com - there may have been a different url attached to the request to Rudiger to create an account - Can you get him to try the base link again and if it fails use the help button on the site to inform the OIM support staff of the problem?

          Phil

          Edited by: pbell on Mar 5, 2013 6:51 AM