1 Reply Latest reply: Mar 5, 2013 2:41 PM by Hussein Sawwan-Oracle RSS

    R12 UMX User Management Error

    871042
      In R12, when users/managers/business owners try to remove responsibility from themselves or from another user, using the Manage Addtional Access Requests function on the their homepage, we receive “You have encountered an unexpected error. Please contact the System Administrator for assistance.”

      Any thoughts on how to resolve?

      Thank you.
        • 1. Re: R12 UMX User Management Error
          Hussein Sawwan-Oracle
          868039 wrote:
          In R12, when users/managers/business owners try to remove responsibility from themselves or from another user, using the Manage Addtional Access Requests function on the their homepage, we receive “You have encountered an unexpected error. Please contact the System Administrator for assistance.”

          Any thoughts on how to resolve?

          Thank you.
          Can you find any details about the error in Apache or the application log files?

          Please enable debug pas per (JBO-27019: Get method for attribute Error Using Create Grant Tab In Functional Administrator Responsibility or in User Management [ID 415738.1]) and see if you get more details about the error.

          Thanks,
          Hussein