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Exact Forms Version?
Platform OS version?
This is probably related to a known issue. However, as Tony mentioned, without knowing exactly what version you are using we can't offer more than that. There is a patch for the issue I know of, but your Forms version is needed in order to share the correct patch ID
below are the versions am using..
Exact Forms Version : Forms [32 Bit and 64 bit] Version 220.127.116.11.0 (Production)
Platform OS version : Windows 7
Java Version : 1.6.0_35.
Thanks in advance..
For 18.104.22.168, you'll probably want to install patch ID 143650291 person found this helpful