12 Replies Latest reply: Apr 9, 2013 6:54 AM by user473473 RSS

    Istore User read only access

    user473473
      Hi All,


      Can you please tell me how can we create read only users to istore (R12).

      is there any possibility to provide certain users with a read-only access?

      We have a number of internal staff & sales people across the business who have requested access to Istore. As this is for retailers and people placing orders against live accounts that interface into Oracle ,we want to give only read access to certain users.

      Thanks in Advance.
        • 1. Re: Istore User read only access
          L S P..
          Hi,

          The possible solution is you need to removed the permission for particular iStore users using "CRM HTML Administrator Responsibility". In IStore most of the functionality controlled by Roles and Permissions.

          If you remove the some of the permissions for particular customer means, the customer couldn't able to update any thing in iStore flow.

          Regards,
          LSP.
          • 2. Re: Istore User read only access
            user449273
            hi,

            What you mean by read only users?
            For all the set up for users in iStore is controlled by permission and roles in CRM Domain.
            • 3. Re: Istore User read only access
              HrishikeshJ
              Hi,

              preferably do not create iStore based readonly user; as each user must map to customer.
              if there are 500 customers, essentially u will have to create 500 readonly users.

              Alternately, evaluate following options:
              1. create readonly user for Quoting Module. Sales folks are best mapped to this module, and you should be able to query all istore orders in Quoting.
              Quoting is implicitly used in Shared mode while implementing iStore.

              2. Create custom reports/alerts that will give details of new orders.

              Thanks,
              Hrishi
              • 4. Re: Istore User read only access
                user473473
                Hi Hrishi,

                Thanks,

                this is a specific requirement from business they dont want all users to place order, so for such users they wanted to create a read only access.

                Can you please tell me whether this is possible?.

                Thanks in Advance
                • 5. Re: Istore User read only access
                  user473473
                  Hi LSP ,

                  Thanks, ill try in this responsibility.
                  If you dont mind can you please tell me how to ammend permissions

                  this is a specific requirement from business they dont want all users to place order, so for such users they wanted to create a read only access. Is this possible with
                  CRM HTML Administrator Responsibility

                  Thanks in Advance
                  • 6. Re: Istore User read only access
                    user449273
                    hi,

                    You can refer below document for what are the permission assigned to a user for displaying place order button and check out button.Using CRM HTML you have to create custom roles and assign permission to custom roles ,then you have to assign this role to that user doesn't need place order button.

                    You have to create Custom roles like XX_READ_ONLY_USER and assign the permission for this user for istore.
                    After select user management, search for the user and assign the custom role to the specific user.

                    IBE_CREATE_ORDER

                    Allows a user to submit a quote or cart as an order by pressing the Place Order button. If a user has this permission, ensure that he has the IBE_CHECKOUT permission as well, since without IBE_CHECKOUT the user will not see a Checkout button to enter the checkout phase.


                    For more details check out below link


                    [http://docs.oracle.com/cd/E18727_01/doc.121/e13575/T349071T351218.htm#T351225|http://docs.oracle.com/cd/E18727_01/doc.121/e13575/T349071T351218.htm#T351225]
                    • 7. Re: Istore User read only access
                      L S P..
                      Hi,
                      For Custom Role creation:

                      Navigation: Crm HTML Administration-->Setting->Roles-->Create->create roles

                      Enabling read only permission for for custom roles:

                      After roles creation navigate to following path and query the custom Role.
                           
                      Navigation: Crm HTML Administration-->Setting->Roles
                           
                      Query the custom role and select custom role hyperlink and assign the roles from avaiable Permission tab to assigned permission tab.

                      Then assign this custom role in to your read only iStore users.
                                

                      Thanks,
                      LSP
                      • 8. Re: Istore User read only access
                        user473473
                        Thanks LSp,

                        Is there any setup requied to open the CRm responsibility, im getting the below error

                        You don't have sufficient privileges to view this page.
                        • 9. Re: Istore User read only access
                          L S P..
                          Hi,

                          Need to assign some of the roles to Application User.

                          Please assign CRM role to your Application User, using below steps:

                          Login as SYSADMIN user,

                          navigation:CRM HTML Administrator-Navigate to User Maintenance-Query user and click Roles
                          -Move “JTF_SYSTEM_ADMIN_ROLE” to assigned role.


                          Then clear the cache or bounce and test with your application user. It should work.
                          • 10. Re: Istore User read only access
                            user473473
                            Hi LSP,

                            Thanks a lot for the valuable information.

                            had come across ASO: Enable Submit Button, does this helps me?.


                            Thanks in Advance
                            • 11. Re: Istore User read only access
                              L S P..
                              HI,

                              ASO: Enable Submit Button Determines which users can submit orders.

                              If set to Yes in User level, users can able submit an order.

                              If set to No in User level, the Place Order button in Forms UI and the Place Order action in HTML UI is disabled and users cannot submit orders.

                              If null, a value of Yes is assumed.

                              After profile change bounce oacore services
                              • 12. Re: Istore User read only access
                                user473473
                                Thanks LSp,

                                this worked.