1 2 3 Previous Next 32 Replies Latest reply: Apr 5, 2013 4:08 AM by 647380 RSS

    Not able to login to Admin console

    647380
      Hi,

      I am not able to login to essbase admin console. It gives error - "could not connect to administration server"
      In easserver.log, I see below exception. But I am able to connect to the db schema from sql developer. Please let me know how to resolve this.

      com.hyperion.hit.registry.exceptions.RegistryException: java.sql.SQLException: [Hyperion][Oracle JDBC Driver][Oracle]ORA-12505 Connection refused, the specified SID (vcpjde) was not recognized by the Oracle server.
                     at com.hyperion.hit.registry.RegistryUtils.createNewConnection(RegistryUtils.java:203)
                     at com.hyperion.hit.registry.RegistryConnection.getInstance(RegistryConnection.java:143)
                     at com.hyperion.hit.registry.Registry.getInstance(Registry.java:155)
                     at com.hyperion.css.registry.RegistryManager.<init>(Unknown Source)
                     at com.hyperion.css.registry.RegistryManager.getInstance(Unknown Source)
                     at com.hyperion.css.common.configuration.CSSXMLUtils.<init>(Unknown Source)
                     at com.hyperion.css.common.configuration.CSSConfigurationManager.getConfiguration(Unknown Source)
                     at com.hyperion.css.CSSSystem.initCSSSystem(Unknown Source)
                     at com.hyperion.css.CSSSystem.getInstance(Unknown Source)
                     at com.essbase.eas.server.CSSLogic.initialize(Unknown Source)
                     at com.essbase.eas.server.AppManServlet.init(Unknown Source)
                     at javax.servlet.GenericServlet.init(GenericServlet.java:211)
                     at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
                     at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
                     at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
                     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
                     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
                     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
                     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
                     at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:904)
                     at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:867)
                     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
                     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
                     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
                     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
                     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
                     at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
                     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
                     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
                     at org.apache.catalina.core.StandardService.start(StandardService.java:450)
                     at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
                     at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
                     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
                     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
                     at java.lang.reflect.Method.invoke(Unknown Source)
                     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
                     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
                Caused by: java.sql.SQLException: [Hyperion][Oracle JDBC Driver][Oracle]ORA-12505 Connection refused, the specified SID (vcpjde) was not recognized by the Oracle server.
                     at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
                     at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
                     at hyperion.jdbc.oracle.OracleImplConnection.makeConnectionHelper(Unknown Source)
                     at hyperion.jdbc.oracle.OracleImplConnection.makeConnection(Unknown Source)
                     at hyperion.jdbc.oracle.OracleImplConnection.connectAndAuthenticate(Unknown Source)
                     at hyperion.jdbc.oracle.OracleImplConnection.open(Unknown Source)
                     at hyperion.jdbc.base.BaseConnection.connect(Unknown Source)
                     at hyperion.jdbc.base.BaseConnection.setupImplConnection(Unknown Source)
                     at hyperion.jdbc.base.BaseConnection.open(Unknown Source)
                     at hyperion.jdbc.base.BaseDriver.connect(Unknown Source)
                     at java.sql.DriverManager.getConnection(Unknown Source)
                     at java.sql.DriverManager.getConnection(Unknown Source)
                     at com.hyperion.hit.registry.RegistryUtils.createNewConnection(RegistryUtils.java:193)
        • 1. Re: Not able to login to Admin console
          JohnGoodwin
          Check the database configuration details in the EPM configurator for EAS

          "ORA-12505 Connection refused, the specified SID (vcpjde) was not recognized by the Oracle server."

          It could also mean the Oracle database or listener are down.

          Cheers

          John
          http://john-goodwin.blogspot.com/
          • 2. Not able to login to Admin console
            Layi
            stop and start all the services in order.
            • 3. Re: Not able to login to Admin console
              647380
              Database is up. I am able to connect to the database with the same user name that was used for essbase installation and SID using SQL PLUS. I also stopped and started all services. I started the services in the below order.
              But still facing the same issue - "Could not cconect to administration server".

              1) Relational Database services
              2) Hyperion Foundation Open LDAP
              3) Hyperion Foundation Shared Services Application Server
              4) Hyperion Essbase server
              5) Hyperion Administration Services Application Server
              6) Hyperion Provider Services Application Server
              • 4. Re: Not able to login to Admin console
                Celvin Kattookaran
                Are you still getting the error in EAS logs?

                Can you check whether the connection details are correct?

                You can login to Shared Services -> Application Groups -> Foundation -> Deployment Metadata, check for DB connection of EAS.

                See whether you have correct SID, server name and everything.

                Regards

                Celvin

                http://www.orahyplabs.com

                Please mark responses as helpful/correct if applicable
                • 5. Re: Not able to login to Admin console
                  647380
                  In easserver.log now I see below content. At the end you can see its attempting establish connection with HSS..

                  Information message (Apr 3, 2013 4:49:39 AM):
                  EAS_HOME=D:\Hyperion_Install\products\Essbase\eas
                  Information message (Apr 3, 2013 4:49:39 AM):
                  ESSBASEPATH NOT set in OlapAdmin.properties
                  Information message (Apr 3, 2013 4:49:39 AM):
                  ESSBASEPATH is set from the OS environment
                  Information message (Apr 3, 2013 4:49:39 AM):
                  ESSBASEPATH=D:\Hyperion_Install\products\Essbase\eas\server
                  Information message (Apr 3, 2013 4:49:39 AM):
                  ESSLANG=English_UnitedStates.Latin1@Binary
                  Information message (Apr 3, 2013 4:49:39 AM):
                  PATH=D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 4:49:39 AM):
                  D:\Hyperion_Install\products\Essbase\eas\server\bin added to PATH explicitly
                  Information message (Apr 3, 2013 4:49:39 AM):
                  PATH=D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 4:49:39 AM):
                  PATH=D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 4:49:39 AM):
                  java.library.path=D:\Hyperion_Install\deployments\Tomcat5\bin;.;C:\WINDOWS\system32;C:\WINDOWS;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 4:50:10 AM):
                  External authentication version 11.1.1.0 Build 156 Drop 20 (14May)
                  Information message (Apr 3, 2013 4:50:10 AM):
                  Attempt 1 to establish connection with HSS
                  Warning message (Apr 3, 2013 4:53:01 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 4:53:02 AM):
                  Attempt 2 to establish connection with HSS
                  Warning message (Apr 3, 2013 4:55:50 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 4:55:51 AM):
                  Attempt 3 to establish connection with HSS
                  Warning message (Apr 3, 2013 4:58:40 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 4:58:41 AM):
                  Attempt 4 to establish connection with HSS
                  Warning message (Apr 3, 2013 5:01:29 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 5:01:30 AM):
                  Attempt 5 to establish connection with HSS
                  Information message (Apr 3, 2013 5:12:19 AM):
                  EAS_HOME=D:\Hyperion_Install\products\Essbase\eas
                  Information message (Apr 3, 2013 5:12:19 AM):
                  ESSBASEPATH NOT set in OlapAdmin.properties
                  Information message (Apr 3, 2013 5:12:19 AM):
                  ESSBASEPATH is set from the OS environment
                  Information message (Apr 3, 2013 5:12:19 AM):
                  ESSBASEPATH=D:\Hyperion_Install\products\Essbase\eas\server
                  Information message (Apr 3, 2013 5:12:19 AM):
                  ESSLANG=English_UnitedStates.Latin1@Binary
                  Information message (Apr 3, 2013 5:12:19 AM):
                  PATH=D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 5:12:19 AM):
                  D:\Hyperion_Install\products\Essbase\eas\server\bin added to PATH explicitly
                  Information message (Apr 3, 2013 5:12:19 AM):
                  PATH=D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 5:12:19 AM):
                  PATH=D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 5:12:19 AM):
                  java.library.path=D:\Hyperion_Install\deployments\Tomcat5\bin;.;C:\WINDOWS\system32;C:\WINDOWS;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\common\SAP\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\CSS\9.5.0.0\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient\bin;D:\Hyperion_Install\products\Essbase\EssbaseClient;D:\Hyperion_Install\products\Essbase\eis\server\bin;D:\OracleBI\server\Bin;D:\OracleBI\web\bin;D:\OracleBI\web\catalogmanager;D:\OracleBI\SQLAnywhere;C:\Program Files\Java\jdk1.5.0_18\bin;D:\oracle\product\10g\bin;C:\Program Files\Java\jdk1.5.0_18\bin;D:\APS-JDE\oraclexe\app\oracle\product\10.2.0\server\bin;C:\Program Files\Symantec\pcAnywhere\;C:\Program Files\Oracle\jre\1.1.8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.7.1/bin;;C:\WINDOWS\system32\WindowsPowerShell\v1.0;D:\Hyperion_Install\common\ODBC\Merant\5.2\Drivers;D:\Hyperion_Install\products\Essbase\eas\console\bin;D:\Hyperion_Install\products\Essbase\eas\server\bin;D:\Hyperion_Install\common\JRE\Sun\1.5.0\bin;D:\Hyperion_Install\products\Essbase\eis\console\bin
                  Information message (Apr 3, 2013 5:12:44 AM):
                  External authentication version 11.1.1.0 Build 156 Drop 20 (14May)
                  Information message (Apr 3, 2013 5:12:44 AM):
                  Attempt 1 to establish connection with HSS
                  Warning message (Apr 3, 2013 5:15:32 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 5:15:33 AM):
                  Attempt 2 to establish connection with HSS
                  Warning message (Apr 3, 2013 5:18:22 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 5:18:23 AM):
                  Attempt 3 to establish connection with HSS
                  Warning message (Apr 3, 2013 5:21:11 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 5:21:12 AM):
                  Attempt 4 to establish connection with HSS
                  Warning message (Apr 3, 2013 5:24:00 AM):
                  Waiting for 1 sec before trying again...
                  Information message (Apr 3, 2013 5:24:01 AM):
                  Attempt 5 to establish connection with HSS
                  • 6. Re: Not able to login to Admin console
                    Celvin Kattookaran
                    Did something change in the relational side after config?

                    How did you solve the Sid problem?

                    Regards

                    Celvin
                    • 7. Re: Not able to login to Admin console
                      647380
                      That error is with some old time stamp. I realised it later.

                      Now I stopped Hyperion Administration Services Application Server in services.msc and started in manually. I see critical error. It says - Please start the Shared Services andrestart the server. But Shared services is showing as started in services.msc.

                      log4j:WARN No appenders could be found for logger (org.apache.catalina.startup.B
                      ootstrap).
                      log4j:WARN Please initialize the log4j system properly.
                      [INFO] RegistryLogger - REGISTRY LOG INITIALIZED
                      [INFO] RegistryLogger - REGISTRY LOG INITIALIZED

                      *******************************************************************************
                      * CRITICAL ERROR: Connection to Shared Services failed. Please start the *
                      * Shared Services and restart the server. *
                      *******************************************************************************

                      Stopping DAO factory!
                      HBR Configuration has not been initialized. Make sure you have logged in sucessf
                      ully and there are no exceptions in the HBR log file.
                      java.lang.ExceptionInInitializerError
                      at java.lang.Class.forName0(Native Method)
                      at java.lang.Class.forName(Unknown Source)
                      at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForManife
                      st(Unknown Source)
                      at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForFile(U
                      nknown Source)
                      at com.essbase.eas.framework.defs.ManifestUtilities.callHandler(Unknown
                      Source)
                      at com.essbase.eas.server.AppManServlet.destroy(Unknown Source)
                      at com.essbase.eas.server.AppManServlet.shutdown(Unknown Source)
                      at com.essbase.eas.server.AppManServlet.validateHubProperties(Unknown So
                      urce)
                      at com.essbase.eas.server.AppManServlet.init(Unknown Source)
                      at javax.servlet.GenericServlet.init(GenericServlet.java:211)
                      at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.
                      java:1105)
                      at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:93
                      2)
                      at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContex
                      t.java:3917)
                      at org.apache.catalina.core.StandardContext.start(StandardContext.java:4
                      201)
                      at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase
                      .java:759)
                      at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:73
                      9)
                      at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)

                      at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.jav
                      a:904)
                      at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.j
                      ava:867)
                      at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474
                      )
                      at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
                      at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java
                      :310)
                      at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(Lifecycl
                      eSupport.java:119)
                      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)

                      at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
                      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)

                      at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442
                      )
                      at org.apache.catalina.core.StandardService.start(StandardService.java:4
                      50)
                      at org.apache.catalina.core.StandardServer.start(StandardServer.java:709
                      )
                      at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
                      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
                      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
                      at java.lang.reflect.Method.invoke(Unknown Source)
                      at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
                      at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
                      Caused by: Exception HBR Configuration has not been initialized. Make sure you h
                      ave logged in sucessfully and there are no exceptions in the HBR log file.
                      ClassName: java.lang.Exception

                      at com.hyperion.hbr.common.ConfigurationManager.getServerConfigProps(Unk
                      nown Source)
                      at com.hyperion.hbr.cache.CacheManager.<clinit>(Unknown Source)
                      ... 36 more
                      [INFO] eas] - Marking servlet AppManServlet as unavailable
                      [ERROR] eas] - Servlet /eas threw load() exception <javax.servlet.UnavailableExc
                      eption:
                      *******************************************************************************
                      * CRITICAL ERROR: Connection to Shared Services failed. Please start the *
                      * Shared Services and restart the server. *
                      *******************************************************************************
                      javax.servlet.UnavailableException:
                      *******************************************************************************
                      * CRITICAL ERROR: Connection to Shared Services failed. Please start the *
                      * Shared Services and restart the server. *
                      *******************************************************************************

                      at com.essbase.eas.server.AppManServlet.shutdown(Unknown Source)
                      at com.essbase.eas.server.AppManServlet.validateHubProperties(Unknown So
                      urce)
                      at com.essbase.eas.server.AppManServlet.init(Unknown Source)
                      at javax.servlet.GenericServlet.init(GenericServlet.java:211)
                      at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.
                      java:1105)
                      at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:93
                      2)
                      at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContex
                      t.java:3917)
                      at org.apache.catalina.core.StandardContext.start(StandardContext.java:4
                      201)
                      at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase
                      .java:759)
                      at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:73
                      9)
                      at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)

                      at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.jav
                      a:904)
                      at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.j
                      ava:867)
                      at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474
                      )
                      at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
                      at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java
                      :310)
                      at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(Lifecycl
                      eSupport.java:119)
                      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)

                      at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
                      at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)

                      at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442
                      )
                      at org.apache.catalina.core.StandardService.start(StandardService.java:4
                      50)
                      at org.apache.catalina.core.StandardServer.start(StandardServer.java:709
                      )
                      at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
                      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
                      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
                      at java.lang.reflect.Method.invoke(Unknown Source)
                      at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
                      at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)

                      [INFO] [AppManServlet] - Servlet AppManServlet is currently unavailable
                      [INFO] [AppManServlet] - Servlet AppManServlet is currently unavailable
                      [INFO] [AppManServlet] - Servlet AppManServlet is currently unavailable
                      [INFO] [AppManServlet] - Servlet AppManServlet is currently unavailable
                      • 8. Re: Not able to login to Admin console
                        JohnGoodwin
                        You may need to reconfigure EAS again, it might be best posting the log from the logs\services directory as well.

                        Cheers

                        John
                        http://john-goodwin.blogspot.com/
                        • 9. Re: Not able to login to Admin console
                          647380
                          I reconfigured EAS by checking both i) Configure Database and ii) Deploy to Application Server.
                          It said -"An existing schema detected. Drop and recreate tables/reuse existing tables. I selected drop and recreate tables and proceeded.
                          Finally it failed in step i) Configure Database and succeeded in ii) Deploy to App Server.

                          Not sure which log file to see the reason for "configure database" failure. By any chance it dropped all the tables and could not create it?
                          And logs\services has 5-6 log file. I see same error that I see in Admin server console (pasted below) in the HyS9eas-sysout.log file.


                          [INFO] RegistryLogger - REGISTRY LOG INITIALIZED
                          [INFO] RegistryLogger - REGISTRY LOG INITIALIZED

                          *******************************************************************************
                          * CRITICAL ERROR: Connection to Shared Services failed. Please start the *
                          * Shared Services and restart the server. *
                          *******************************************************************************

                          Stopping DAO factory!
                          HBR Configuration has not been initialized. Make sure you have logged in sucessfully and there are no exceptions in the HBR log file.
                          java.lang.ExceptionInInitializerError
                               at java.lang.Class.forName0(Native Method)
                               at java.lang.Class.forName(Unknown Source)
                               at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForManifest(Unknown Source)
                               at com.essbase.eas.framework.defs.ManifestUtilities.callHandlerForFile(Unknown Source)
                               at com.essbase.eas.framework.defs.ManifestUtilities.callHandler(Unknown Source)
                               at com.essbase.eas.server.AppManServlet.destroy(Unknown Source)
                               at com.essbase.eas.server.AppManServlet.shutdown(Unknown Source)
                               at com.essbase.eas.server.AppManServlet.validateHubProperties(Unknown Source)
                               at com.essbase.eas.server.AppManServlet.init(Unknown Source)
                               at javax.servlet.GenericServlet.init(GenericServlet.java:211)
                               at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
                               at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
                               at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
                               at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
                               at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
                               at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
                               at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
                               at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:904)
                               at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:867)
                               at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
                               at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
                               at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
                               at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
                               at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
                               at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
                               at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
                               at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
                               at org.apache.catalina.core.StandardService.start(StandardService.java:450)
                               at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
                               at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
                               at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                               at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
                               at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
                               at java.lang.reflect.Method.invoke(Unknown Source)
                               at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
                               at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
                          Caused by: Exception HBR Configuration has not been initialized. Make sure you have logged in sucessfully and there are no exceptions in the HBR log file.
                          ClassName: java.lang.Exception

                               at com.hyperion.hbr.common.ConfigurationManager.getServerConfigProps(Unknown Source)
                               at com.hyperion.hbr.cache.CacheManager.<clinit>(Unknown Source)
                               ... 36 more
                          [INFO] eas] - Marking servlet AppManServlet as unavailable
                          [ERROR] eas] - Servlet /eas threw load() exception <javax.servlet.UnavailableException:
                          *******************************************************************************
                          * CRITICAL ERROR: Connection to Shared Services failed. Please start the *
                          * Shared Services and restart the server. *
                          *******************************************************************************
                          javax.servlet.UnavailableException:
                          *******************************************************************************
                          * CRITICAL ERROR: Connection to Shared Services failed. Please start the *
                          * Shared Services and restart the server. *
                          *******************************************************************************

                               at com.essbase.eas.server.AppManServlet.shutdown(Unknown Source)
                               at com.essbase.eas.server.AppManServlet.validateHubProperties(Unknown Source)
                               at com.essbase.eas.server.AppManServlet.init(Unknown Source)
                               at javax.servlet.GenericServlet.init(GenericServlet.java:211)
                               at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
                               at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
                               at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
                               at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
                               at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
                               at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
                               at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
                               at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:904)
                               at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:867)
                               at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
                               at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
                               at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
                               at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
                               at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
                               at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
                               at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
                               at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
                               at org.apache.catalina.core.StandardService.start(StandardService.java:450)
                               at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
                               at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
                               at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                               at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
                               at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
                               at java.lang.reflect.Method.invoke(Unknown Source)
                               at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
                               at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)

                          [INFO] [AppManServlet] - Servlet AppManServlet is currently unavailable
                          [INFO] [AppManServlet] - Servlet AppManServlet is currently unavailable
                          [INFO] [AppManServlet] - Servlet AppManServlet is currently unavailable

                          Thanks
                          • 10. Re: Not able to login to Admin console
                            Celvin Kattookaran
                            I'm not sure about the location however you'll find a config.xml in common/config/products/eas/

                            Open that in a text editor and make hub registration, db configuration and app deployment from Failed to Pending, save and start the config tool again. I would recommend to drop the table and start with a fresh one (not using config tool).

                            Regards

                            Celvin

                            http://www.orahyplabs.com

                            Please mark responses as helpful/correct if applicable
                            • 11. Re: Not able to login to Admin console
                              647380
                              Actually IP address of the machine changed recently. In common\config\9.5.0.0\product\eas\9.5.0.0/eas_1_config.xml file I saw old IP in below pasted location.

                              <bean name="sharedServicesConfiguration">
                              <property name="host">xxxxxx</property>

                              I have modified the IP to the latest and done the EAS configuration. This time it completed successfully. But when I start the administration server manually, I see same error.

                              Thanks,
                              • 12. Re: Not able to login to Admin console
                                Celvin Kattookaran
                                Did you perform Shared Services registration?

                                Regards

                                Celvin

                                http://www.orahyplabs.com

                                Please mark the responses as helpful/correct if applicable
                                • 13. Re: Not able to login to Admin console
                                  JohnGoodwin
                                  user644377 wrote:
                                  Actually IP address of the machine changed recently. In common\config\9.5.0.0\product\eas\9.5.0.0/eas_1_config.xml file I saw old IP in below pasted location.

                                  <bean name="sharedServicesConfiguration">
                                  <property name="host">xxxxxx</property>

                                  I have modified the IP to the latest and done the EAS configuration. This time it completed successfully. But when I start the administration server manually, I see same error.

                                  Thanks,
                                  Why are you configuring against an IP, as you have found IPs can change, it should really be configured using the hostname or FQDN

                                  Cheers

                                  John
                                  http://john-goodwin.blogspot.com/
                                  • 14. Re: Not able to login to Admin console
                                    647380
                                    Hostname was given while installing the EPM. Not sure why old IP address was present in eas_1_config.xml. But now I have replaced it with hostname.
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