This post has been moved from the Oracle Linux forum, to the Oracle Retail forum.
You don't have a Linux question. You have a question specific to the usage of your application that just happens to be running on Linux.
Please note that this Oracle Retail forum has just recently (April 2013) been moved from ACTIVE status to an ARCHIVED status. That suggests that forum assistance for this product is being retired.
Get a support contract and use the traditional support path to Oracle's Technical Support instead of hoping for free forum tips.