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4 Replies Latest reply: Apr 16, 2013 5:52 AM by Vladimir Bartos RSS

Bug - Email - Keep sending

Vladimir Bartos Newbie
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Hi alll,

I would like to ask you for a help. In my application I got set up auto email response. All works perfect since Christmas, about 10000 tickets/emails were generated/sent with no issue. However, since last Friday 12-Apr-13, there is one ticket which keep sending the auto email. It seems that it is stacked in the outgoing server or the APEX server, as the page which generate and send the auto email works fine on any other ticket created after that particular Friday case. I believe, that my APEX application have no issue.

The frequency of the email is getting lower, but it is still coming. Therefore I think, that the outgoing server is trying to deliver the email, as it seems unsent.

Could you please let me know how I can stop the email to be sent?

Thank you a lot and best regards,


Application Express
Application ID: 115


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