0 Replies Latest reply: Apr 18, 2013 9:05 PM by 981310 RSS

    DRM-61025: Unable to create user session

    981310
      Hi,

      When I tried to login to DRM as ADMIN, I received the following error - DRM-61025: Unable to create user session. Reason: Login failed. Invalid user name or password.
      I tried to execute the below, where XXX is the Username,

      select * from USERNAME where c_username='XXX';

      update USERNAME set C_PASSWORD='' where c_username='XXX';

      update USERNAME set D_PASSWORD_EXPIRE_DATE='' where c_username='XXX';

      commit;

      I restarted DRM services and then tried to re-set the user password using the commands similar to those above and tried to login again, but with no success.

      Can anyone help me with this issue?

      Thanks.