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Assuming you are using Audit Vault and Database Firewall 12.1, as the title of your post suggests, there could be a couple of issues to look at.
First, please know that Audit Settings are retrieved not from the agent, but directly from the Audit Vault Server. So, you need to make sure that the Audit Vault Server can communicate with the Secured Target that you are retrieving Audit Settings from. This means that, if there is any network firewall between the two, you need to allow traffic on the listener port to flow.
Second, you must make sure that the host specified in the Secured Target Location field is resolvable from the Audit Vault Server. If, for example, your Secured Target Location is something like "jdbc:oracle:thin:@//a.b.c.com:1521/mydb", then the AV Server needs to resolve a.b.c.com to an IP address. You usually do this by configuring DNS name resolution in the Admin GUI under Settings -> Services.
Hope this helps.