0 Replies Latest reply on Apr 26, 2013 2:58 PM by sunitha

    PO Approval workflow Acceptance Required issue

      When PO_headers_all.acceptance_required_flag = 'Y', expected behaviour of PO Approval workflow is to send Action Required
      email to supplier. But for some POs even PO_headers_all.acceptance_required_flag = 'Y', PO approval workflow is sending FYI emails to supplier, instead of action required email should goto supplier.
      I have verifed the supplier responsibility who is receiving FYI email, supplier got responsibility to acknowledge PO ( based on POS_ACK_ORDER function assigned to supplier responsibility ) .

      Could any one suggest me, how and where to fix this issue ? How will I know what is the cause of supplier receiving FYI email instead of Action required email ?