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BeehiveOnline makes no distinction between interrnal and external users - they are all equal so the ssyetm will not be able to discriminate. Perhaps the external users have not been validated yet. Perhaps you are on stbeehive and not BeehiveOnline.
If all can log in and see the Workspace then all should see all of it. Email email@example.com with the details of the group/workspace etc. and we can investigate.