6 Replies Latest reply on May 24, 2013 2:27 PM by wayside

    Send email to supervisor after enrollment


      I'm implementing OLM module (R12). I configured it to no approval required when employees enroll class. However, we still want an email notification sent to supervisor (this is not a problem if configured to approval required). I've been working with Oracle support but going nowhere. I was trying to modify Workflow and they said it's not possible since no notification. Then, I created alert to send email - "after insert" of enrollment. However, it'll send emails for ALL enrolled classes not the one just enrolled, which trigger the alert. I'm out of luck again. Oracle does not support customization. I don't think that's customization anyway. Any suggestion?

      My last resort is to run concurrent program daily - at the end of day. My prefer choice is real time.

      BTW, supervisor gets email when employee cancel a class.

      Thanks, Andy