0 Replies Latest reply: May 20, 2013 12:07 AM by 1009804 RSS

    Installing OSM server 7.2 issue.

    1009804
      Hi everyone,

      Just need some help installing oracle osm 7.2. I encountered the error below during the installation. Please help me, appreciate any help you give. Thanks

      (May 17, 2013 1:49:02 PM), Setup.product.install, com.installshield.wizard.platform.win32.Win32JVMServiceImpl, dbg.jvm, calculating size from directory C:\Users\ALEXIS~1.VIV\AppData\Local\Temp\LRE5034.tmp
      Fri May 17 13:49:11 CST 2013: ConfigProcessor: parseDocument...
      Fri May 17 13:49:11 CST 2013: ConfigProcessor: User-Input Loading is Done
      (May 17, 2013 1:49:32 PM), Setup.product.install, com.mslv.oms.installation.BEAConfigurationPanel, msg1, Ping URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=OSMPOC)(INSTANCE_NAME=OSMPOC)))
      (May 17, 2013 1:49:33 PM), Setup.product.install, com.mslv.oms.installation.BEAConfigurationPanel, err, java.sql.SQLException: Listener refused the connection with the following error:
      ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

      STACK_TRACE: 42
      java.sql.SQLException: Listener refused the connection with the following error:
      ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

           at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:412)
           at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:531)
           at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:221)
           at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)
           at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:503)
           at com.mslv.oms.installation.BEAConfigurationPanel.queryExit(BEAConfigurationPanel.java:316)
           at com.installshield.wizard.awt.AWTWizardUI.doNext(Unknown Source)
           at com.installshield.wizard.awt.AWTWizardUI.actionPerformed(Unknown Source)
           at com.installshield.wizard.awt.AWTWizardUI$DefaultNavigationController.notifyListeners(Unknown Source)
           at com.installshield.wizard.awt.AWTWizardUI$DefaultNavigationController.actionPerformed(Unknown Source)
           at java.awt.Button.processActionEvent(Unknown Source)
           at java.awt.Button.processEvent(Unknown Source)
           at java.awt.Component.dispatchEventImpl(Unknown Source)
           at java.awt.Component.dispatchEvent(Unknown Source)
           at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
           at java.awt.EventQueue.access$000(Unknown Source)
           at java.awt.EventQueue$1.run(Unknown Source)
           at java.awt.EventQueue$1.run(Unknown Source)
           at java.security.AccessController.doPrivileged(Native Method)
           at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
           at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
           at java.awt.EventQueue$2.run(Unknown Source)
           at java.awt.EventQueue$2.run(Unknown Source)
           at java.security.AccessController.doPrivileged(Native Method)
           at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
           at java.awt.EventQueue.dispatchEvent(Unknown Source)
           at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
           at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
           at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
           at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
           at java.awt.EventDispatchThread.run(Unknown Source)
      Caused by: oracle.net.ns.NetException: Listener refused the connection with the following error:
      ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

           at oracle.net.ns.NSProtocol.connect(NSProtocol.java:385)
           at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)
           at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)
           ... 30 more