3 Replies Latest reply: May 21, 2013 10:14 AM by clcarter RSS

    Failed uninstall, now can't repair or remove

    Walt K
      Windows 8 64bit Oracle 11g XE

      I was having intermittent connectivity issues at startup. Sometimes the listener worked. Sometimes I could not connect. Even when I left as much as 5 minutes before trying.

      I decided to try uninstalling then reinstalling.

      The uninstall hung for over an hour. I finally killed it. Big mistake.

      Now I try to run setup and it gives me the option of Repair or Remove.

      But it doesn't let me Repair. Error 1605 This action is only valid for products that are currently installed.

      It doesn't let me remove. Cleanup.bat not found.

      Is there anyway to clean this mess up?

      Thanks!
        • 1. Re: Failed uninstall, now can't repair or remove
          clcarter
          ... anyway to clean this mess up?
          Try the deinstall steps at http://docs.oracle.com/cd/E17781_01/install.112/e18803/toc.htm#CIHDDHJD

          And ... note as it says in the documentation for installer requirements, there is no listing for any Windows X64 OS. If you want to try the x64 XE version, best try it on linux.

          With a boot .ISO and virtual box you can have a linux host up and running, and XE install+configured in 30 minutes, or less, if you're comfortable with unix. If not ... might take a bit longer.

          See https://virtualbox.org its much easier to use than some of those (very pricey, other) vm programs available. Getting the clipboard copy/paste to work between your VM and desktop is a bit of a challenge, but not having that work is not a serious setback, by any means.
          • 2. Re: Failed uninstall, now can't repair or remove
            Srini Chavali-Oracle
            The 11g XE Windows Install doc does not list either Win 8 or a 64-bit version of Win as a certified OS - http://docs.oracle.com/cd/E17781_01/install.112/e18803/toc.htm#BABGGAJA

            So if you encounter issues, you should not be surprised - you will have to troubleshoot any install issues (or any other issues arising from using this software on an uncertified OS) on your own

            HTH
            Srini
            • 3. Re: Failed uninstall, now can't repair or remove
              clcarter
              And just now noticed on the oracle.com download page for XE 11g, quote ...

              Does not work in Windows x64

              So there you go. If you want to try XE, with X64 hardware and OS, it'll just about have to be on linux. Try virtual box, it works quite well and is also at the right price.