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5 Replies Latest reply: May 30, 2013 3:18 AM by KesavanG RSS

Oracle Management Server is Down in 12C

KesavanG Newbie
Currently Being Moderated
Hi,

Oracle Management server is not started in 12c,

While I try to started the OMS services it's shows the below error

[oracle@prime bin]$ ./emctl start oms
Oracle Enterprise Manager Cloud Control 12c Release 12.1.0.1.0
Copyright (c) 1996, 2012 Oracle Corporation. All rights reserved.
Starting WebTier...
WebTier Successfully Started
Starting Oracle Management Server...
Oracle Management Server is still in the process of getting started
Timed out waiting for Oracle Management Server to start
Oracle Management Server is Down
[oracle@prime bin]$

Kindly guide me for this issue.

Regards
Kesav
  • 1. Re: Oracle Management Server is Down in 12C
    KesavanG Newbie
    Currently Being Moderated
    Hi,

    Here I mentioned the logfile for your reference,

    2013-05-20 18:11:10,716 [Thread-1] INFO wls.OMSController run.1744 - <OUT>
    2013-05-20 18:11:10,716 [Thread-1] INFO wls.OMSController run.1744 - <OUT>sleep for 10 seconds...
    2013-05-20 18:11:20,717 [Thread-1] INFO wls.OMSController run.1744 - <OUT>status of EMGC_OMS1:
    2013-05-20 18:11:20,719 [Thread-1] INFO wls.OMSController run.1744 - <OUT>
    2013-05-20 18:11:20,719 [Thread-1] INFO wls.OMSController run.1744 - <OUT>STARTING
    2013-05-20 18:11:20,719 [Thread-1] INFO wls.OMSController run.1744 - <OUT>
    2013-05-20 18:11:20,720 [Thread-1] INFO wls.OMSController run.1744 - <OUT>sleep for 10 seconds...
    2013-05-20 18:11:30,720 [Thread-1] INFO wls.OMSController run.1744 - <OUT>status of EMGC_OMS1:
    2013-05-20 18:11:30,721 [Thread-1] INFO wls.OMSController run.1744 - <OUT>
    2013-05-20 18:11:30,721 [Thread-1] INFO wls.OMSController run.1744 - <OUT>STARTING
    2013-05-20 18:11:30,721 [Thread-1] INFO wls.OMSController run.1744 - <OUT>
    2013-05-20 18:11:30,722 [Thread-1] INFO wls.OMSController run.1744 - <OUT>sleep for 10 seconds...
    2013-05-20 18:11:40,722 [Thread-1] INFO wls.OMSController run.1744 - <OUT>status of EMGC_OMS1:
    2013-05-20 18:11:40,725 [Thread-1] INFO wls.OMSController run.1744 - <OUT>
    2013-05-20 18:11:40,725 [Thread-1] INFO wls.OMSController run.1744 - <OUT>STARTING
    2013-05-20 18:11:40,725 [Thread-1] INFO wls.OMSController run.1744 - <OUT>
    2013-05-20 18:11:40,729 [Thread-1] INFO wls.OMSController run.1744 - <OUT>timed out waiting for EMGC_OMS1 to be RUNNING
    2013-05-20 18:11:40,729 [Thread-1] INFO wls.OMSController run.1744 - <OUT>status of node manager:
    2013-05-20 18:11:40,729 [Thread-1] INFO wls.OMSController run.1744 - <OUT>Currently connected to Node Manager to monitor the domain GCDomain.
    2013-05-20 18:11:40,732 [Thread-1] INFO wls.OMSController run.1744 - <OUT>1
    2013-05-20 18:11:40,732 [Thread-1] INFO wls.OMSController run.1744 - <OUT>Successfully disconnected from Node Manager.
    2013-05-20 18:11:40,735 [Thread-1] INFO wls.OMSController run.1744 - <OUT>END
    2013-05-20 18:11:40,735 [Thread-2] INFO wls.OMSController run.1744 - <ERR>END
    2013-05-20 18:11:40,762 [main] INFO wls.OMSController processCmd.1392 - wlst process is finished
    2013-05-20 18:11:40,762 [main] INFO wls.OMSController processCmd.1394 - wlst process exited with code 5
    2013-05-20 18:11:40,762 [main] INFO wls.OMSController processCmd.1396 - wlst outstream joined
    2013-05-20 18:11:40,763 [main] INFO wls.OMSController processCmd.1398 - wlst errstream joined
    2013-05-20 18:11:40,763 [main] INFO wls.OMSController processCmd.1406 - process exited with code 5
    2013-05-20 18:11:40,766 [main] DEBUG oms.StatusOMSCmd processStatusOMS.159 - HTTP port in emgc property file: 7203
    2013-05-20 18:11:40,766 [main] DEBUG oms.StatusOMSCmd processStatusOMS.160 - HTTPS port in emgc property file: 7302
    2013-05-20 18:11:40,767 [main] DEBUG oms.StatusOMSCmd processStatusOMS.166 - Webtier HTTP port in emgc property file: 7789
    2013-05-20 18:11:40,767 [main] DEBUG oms.StatusOMSCmd processStatusOMS.167 - Webtier HTTPS port in emgc property file: 7801
    2013-05-20 18:11:40,767 [main] DEBUG oms.StatusOMSCmd processStatusOMS.186 - Using https port.
    2013-05-20 18:11:40,768 [main] DEBUG oms.StatusOMSCmd processStatusOMS.203 - Using webtier https port.
    2013-05-20 18:11:40,954 [main] DEBUG oms.StatusOMSCmd pingOMSCheck.341 - Attempting to connect to https://prime.4iapps.com:7302/em/faces/logon/core-uifwk-console-login
    2013-05-20 18:11:40,970 [main] INFO oms.StatusOMSCmd processStatusOMS.294 - Failed to connect to em login page
    2013-05-20 18:11:40,970 [main] INFO oms.StatusOMSCmd processStatusOMS.295 - Connection refused
    2013-05-20 18:11:40,970 [main] INFO oms.StatusOMSCmd processStatusOMS.296 - Connection exception when trying to hit OMS page. OMS is down
    2013-05-20 18:11:40,970 [main] INFO wls.OMSController statusOMS.1354 - statusOMS finished with result: 8
    2013-05-20 18:11:40,971 [main] INFO wls.OMSController startOMS.940 - startOMS finished with result: 5
    2013-05-20 18:11:40,971 [main] DEBUG oms.StatusOMSCmd processStatusOMS.159 - HTTP port in emgc property file: 7203
    2013-05-20 18:11:40,971 [main] DEBUG oms.StatusOMSCmd processStatusOMS.160 - HTTPS port in emgc property file: 7302
    2013-05-20 18:11:40,972 [main] DEBUG oms.StatusOMSCmd processStatusOMS.166 - Webtier HTTP port in emgc property file: 7789
    2013-05-20 18:11:40,972 [main] DEBUG oms.StatusOMSCmd processStatusOMS.167 - Webtier HTTPS port in emgc property file: 7801
    2013-05-20 18:11:40,972 [main] DEBUG oms.StatusOMSCmd processStatusOMS.186 - Using https port.
    2013-05-20 18:11:40,972 [main] DEBUG oms.StatusOMSCmd processStatusOMS.203 - Using webtier https port.
    2013-05-20 18:11:40,976 [main] DEBUG oms.StatusOMSCmd pingOMSCheck.341 - Attempting to connect to https://prime.4iapps.com:7302/em/faces/logon/core-uifwk-console-login
    2013-05-20 18:11:40,977 [main] INFO oms.StatusOMSCmd processStatusOMS.294 - Failed to connect to em login page
    2013-05-20 18:11:40,977 [main] INFO oms.StatusOMSCmd processStatusOMS.295 - Connection refused
    2013-05-20 18:11:40,977 [main] INFO oms.StatusOMSCmd processStatusOMS.296 - Connection exception when trying to hit OMS page. OMS is down
    2013-05-20 18:11:41,004 [main] INFO wls.OMSController statusOMS.1354 - statusOMS finished with result: 8

    Awaiting for your reply

    Regards
    Kesav
  • 2. Re: Oracle Management Server is Down in 12C
    venkata thiruveedhi Guru
    Currently Being Moderated
    Hi Kesav,

    Not a known case.

    Once try to cleanly kill all the process and bring the OMS up and verify the status:

    1.Stop the OMS
    <OMS_HOME>/bin>./emctl stop oms -all

    2.Check if Admin server or Managed Server processes are still running and kill them if any found:
    $ps -ef | grep EMGC_ADMIN
    $ps -ef | grep EMGC_OMS1

    3.Start the OMS
    <OMS_HOME>/bin>./emctl start oms

    Best Regards,
    Venkat
  • 3. Re: Oracle Management Server is Down in 12C
    SAML. Explorer
    Currently Being Moderated
    Hi,

    I found this problem a few times and I always fix it by restart it cleanly, i.e. by shutdown "emctl stop oms -all" and kill any process still leftover and restart OEM again

    SAM L.
  • 4. Re: Oracle Management Server is Down in 12C
    MarkM Explorer
    Currently Being Moderated
    Kesav,

    I notice that you are on version 12.1.0.1. First you should upgrade the latest version (12.1.0.2) and apply all recommended patches. If this problem persists after upgrading I would recommend logging an SR with Oracle Support so that they can diagnose the root cause.

    Regards, Mark.
  • 5. Re: Oracle Management Server is Down in 12C
    KesavanG Newbie
    Currently Being Moderated
    Hi,

    Now the OMS service is up & running

    Simply i restart the services once again

    Thanks for your valuable suggestions.

    Regards
    Kesav

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