10 Replies Latest reply: Jun 3, 2013 1:06 AM by Nik RSS

    Unable to power on Sunfire V120

    725363
      Hi there,

      Can someone help please as I'm trying to power up the Sunfire V120 but apparently I cant see any power light indicators on the server but I can access the LOM and the following are the info that I capture from the lom to this server:-

      Fyi, I've tried to power on it from the lom prompt but nothing happened:-
      lom>poweron
      lom>


      lom>env
      Fault OFF
      Alarm1 OFF
      Alarm2 OFF
      Alarm3 OFF

      Fans:
      1 fan1 OK standby
      2 fan2 OK standby
      3 cpu OK standby
      4 psu OK standby

      PSUs:
      1 OK standby

      Temperature sensors:
      1 Enclosure 22degC OK

      Overheat sensors:
      1 CPU standby

      Circuit breakers:
      1 SCSI-Term standby
      2 USB0 standby
      3 USB1 standby
      4 SCC standby

      Supply rails:
      1 5V standby
      2 3V3 standby
      3 +12V standby
      4 -12V standby
      5 CPU core standby
      6 +3VSB standby

      Edited by: User11127677 on May 23, 2013 1:44 PM
        • 1. Re: Unable to power on V120
          rukbat
          Fyi, I've tried to power on it from the lom prompt but nothing happened:-
          lom>poweron
          lom>
          This might be a simple mis-understanding of how to maneuver the system and its various interfaces.
          Your output from the environment command shows that you did successfully get it to a powered-up but standby state.
          From that LOM prompt, can you get to OBP by typing ...
          <pre>console <enter> </pre>

          If that works and you see the OK prompt, then you can use the boot command to launch the box further along toward a functional OS.
          • 2. Re: Unable to power on V120
            725363
            Hi Rukbat,

            Many thanks for your response. Fyi, I got 'System in Standby" when I enter console command in lom:- Also I can see the amber light is on when I turned on the faulton and was cleared after the check command:-

            lom>console
            System in standby
            lom>poweron
            lom>
            lom>
            lom>
            lom>faulton
            lom>
            LOM event: +0h3m12s Fault LED ON
            lom>check
            lom>
            LOM event: +0h3m22s Fault LED OFF
            lom>
            • 3. Re: Unable to power on V120
              Nik
              Hi.


              Please show result of command:
              show eventlog

              Docs about this server:
              http://docs.oracle.com/cd/E19088-01/v120.srvr/816-2090-10/816-2090-10.pdf

              This server can't be poweron without configuration-ID card.


              Additional steps:

              Establish and check serial connections to LOM.
              Remove power cable, wait 1 min and connect back.
              Check logs.

              Regards.
              • 4. Re: Unable to power on V120
                725363
                Hi Nik,

                The following is the event log that you requested and thanks for helping out:-

                lom>consolehistory
                Console history:
                6 00:17:57 nco-probes2 rlogind[24314]: failed to receive protocol zero byte
                Jul 6 00:18:01 nco-probes2 rlogind[24324]: failed to receive protocol zero byte
                Jul 6 00:18:33 nco-probes2 login: REPEATED LOGIN FAILURES ON /dev/pts/2 FROM 10.134.7.33

                lom>version
                LOM version: v3.12
                LOM checksum: 6a3e
                LOM firmware part# 258-7871-18
                Microcontroller: H8/3437S
                LOM firmware build Feb 21 2002 13:57:04
                Configuration rev. v1.3
                lom>showdate
                Time since last boot: +0h9m11s
                lom>break
                System in standby
                lom>show eventlog
                Eventlog:
                +0h7m27s user added 1
                +0h7m53s user password changed 1
                +0h0m0s LOM booted
                +0h18m48s Alarm 3 OFF
                +0h0m0s LOM booted
                +1h6m59s Fault LED ON
                +1h7m14s Fault LED OFF
                +0h0m0s LOM booted
                +0h3m12s Fault LED ON
                +0h3m22s Fault LED OFF
                lom>
                • 5. Re: Unable to power on V120
                  725363
                  Hi Nik,

                  I've checked as the ID card is in with cable tie so cant be removed unless to cut the cable. Fyi, I connected my laptop serial(com1-using Cisco serial cable) to A LOM port(not the B Serial) and able to get the lom prompt. I've changed few power cables still cant bootup. When I turned the faulton, I can see the amble light is on at the server but not other lights. Also I've the network connected to NET1.


                  Thanks for the doc as I did referred to this doc at was stuck at the lom>poweron >>> 6.4.2 Using Microsoft Windows HyperTerminal

                  8. If your Sun Fire V120 or Netra 120 server is not powered on, the lom> prompt will
                  appear in the HyperTerminal window.
                  To power the server on, either use the rocker switch on the server’s back panel, or
                  type:

                  What’s Next?
                  When you have connected the cables and set up serial connections, you are ready to
                  power on the server (see Chapter 7).
                  lom> poweron
                  • 6. Re: Unable to power on V120
                    Nik
                    Hi.

                    It very strange that logs not have any records about poweron/poweroff.

                    Do you have phisical access to server ?

                    What about console-logs after total power removed from server ?
                    What happens when you try use phisical power-switch ?

                    Regards.
                    • 7. Re: Unable to power on V120
                      725363
                      Hi Nik,

                      Yes, I do have physical access to this server as I've it at my desk for testing purpose. Fyi, I've to reuse some of these V120 servers for my testing lab and tried few other same models but unfortunately can't power on them with the same issue as I've explained earlier with the same issue, unable to power on or up the server via lom>poweron or the physical power button at the back.


                      lom>show
                      escape #.
                      model Netra T1 200
                      hostname v120ttp1
                      power-on-decline off
                      power-on-delay off
                      ip-address not set
                      ip-netmask not set
                      ip-gateway not set
                      bootmode normal
                      rsc-security on
                      event-reporting on
                      Time since last boot: +0h0m8s

                      lom>console history
                      System in standby

                      lom>consolehistory
                      Console history:
                      6 00:17:57 nco-probes2 rlogind[24314]: failed to receive protocol zero byte
                      Jul 6 00:18:01 nco-probes2 rlogind[24324]: failed to receive protocol zero byte
                      Jul 6 00:18:33 nco-probes2 login: REPEATED LOGIN FAILURES ON /dev/pts/2 FROM 10.134.7.33
                      • 8. Re: Unable to power on V120
                        Nik
                        Hi.
                        I not ask result of consolehistory

                        Please do:
                        1. Remove power cable
                        2. Use serial connections. Use terminal with logged output.
                        3. Connect power cable.
                        You can see some LOM diagnostics.
                        Wait while it finished.
                        4. Press power botton


                        Show all output from terminal

                        Regards.
                        • 9. Re: Unable to power on V120
                          725363
                          Hi Nick,

                          I've tried yr recommendations but nothing seem to appear and cant see the LOM diagnostics. Could it be the setting on the lom that preventing me to power on this server? No matter how I press the power button, nothing happen! Much appreciate your help.


                          Cheers
                          • 10. Re: Unable to power on V120
                            Nik
                            Hi.
                            You not provide any new information.
                            Do you disconnect power cords from server ?

                            Possible system board or PSU is died.

                            Regards.