3 Replies Latest reply on May 29, 2013 7:31 PM by Jeo123

    Error While clicking on manage Journal (HFM)

    user1985
      I have created a tasklist . When i click on Manage Journal . i get error stating " User doesnt have access right to perform this journal task".I have given read and create journal access to the user
      Any clue y do i get this error..?
        • 1. Re: Error While clicking on manage Journal (HFM)
          user1985
          I get this error :
          {5ED4D35B-DD62-4448-A893-F743FCCA310C}FCSUser631@Native Directory1-214721787305/28/2013 1:35:16 PMHYPFMD2CHsvDSJournals.cpp1053211.1.2.2.300.3774-214721787305/28/2013 1:35:16 PMHYPFMD2CHsvJournals.cpp537611.1.2.2.300.3774-214721787305/28/2013 1:35:16 PMHYPFMD2CHsvJournals.cpp528711.1.2.2.300.3774-214721787315/28/2013 1:35:16 PMHYPFMD2CHsvWebJournalsACM.cpp256211.1.2.2.300.3774-214721787305/28/2013 1:35:16 PMHYPFMD1CHFMwManageJournals.cpp254811.1.2.2.300.3774-214721787305/28/2013 1:35:16 PMHYPFMD1CHFMwManageJournals.cpp236911.1.2.2.300.3774

          Anyone has clue for it..?
          • 2. Re: Error While clicking on manage Journal (HFM)
            HFM_Dev
            Hi

            1. Please look at HFMErrorLogViewer.exe utility to get the exact error message
            2. Does the user has the proper Security Class access permission for the entity?

            regards
            Dev
            • 3. Re: Error While clicking on manage Journal (HFM)
              Jeo123
              Check the Security classes for the Scenario/Entity/whatever other dimension you have security on. That error message also comes up if a user tries to access a journal they don't have the security classes for(ie. trying to view a journal for CC1234 without the security class for that entity).