Hi, understand and thank you very much for the reset. However, I would like a cause for the 1 week stuck deployment process. Before I commit to $5800/year for the service I need to know how this happened and how to fix it automatically in the future. Ideally it would be good if the PaaS weblogic instance ran a watchdog process that automatically shutdown stuck jobs after 10 min - as they normally take under 10 seconds. Or, could you add functionality to the deployment web tool that would allow myself the option of killing the process as I lost a week of my 30 day review.