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3 Replies Latest reply: Jun 20, 2013 2:17 PM by Michael OBrien RSS

Issue: Java Cloud redeploy job stuck for days - no start/stop/add/delete available

Michael OBrien Newbie
Currently Being Moderated


Hi,

     I redeployed a version of my application (around the 40th redeploy over the past week) and the job became stuck last Friday and is still running 3 days later (I could not post to the forum for support as it was read-only over the weekend) - as I am still in my trial before going paid I did not have a support number to reset my cloud instance.  My concern is that this was occurring last Feb before a software upgrade and we just had another one last Friday.

     If I try to start/stop/redeploy or add an application I get the following error

 

see screen capture

http://4.bp.blogspot.com/-VcONCQL8Ev8/UbW-NilE0RI/AAAAAAAN_XU/fD5qkf8Vi8o/s1600/oracle_java_cloud_redeploy_job_stuck_ove…

 

"Information

  The operation cannot be invoked because the service is running Java Cloud Service Job 170371. Wait for the job to complete, then re-run the operation."

 

     I would like to request an option on the control panel where we can delete stuck jobs - as the job in question is blocking any further operations on my clould instance - and since the application is not running - my service is rendered unusable.

     This has happened in the recent past - see

https://forums.oracle.com/thread/2538152

https://forums.oracle.com/thread/2501942?tstart=30

 

thank you

/michael

 

20130610:1640EDT Oracle Support is looking into the issue