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Completion Insight not working

user7716756Jun 13 2013 — edited Jun 13 2013


A customer is using the same version of SQL Developer on the same workstation platform as myself.  My Completion Insight works, his does not.

SQL Developer version 3.1.07 on Windows 7 Professional.

Completion Insight is enabled under Tools->Preferences->Completion Insight.  Regardless of this setting the ctl + <space> shortcut works instantly for me, but under no circumstances for the customer.

I made a test account on the DB that mirrors customer's privileges - my Completion Insight using the test account still works, so the problem must be with local to his install.

I verified his SQL Developer files came from the same zip file I used for my own installation.

Any ideas what is preventing his Completion from working?

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Locked on Jul 11 2013
Added on Jun 13 2013
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