6 Replies Latest reply: Jul 23, 2013 1:03 PM by r12appsuser RSS

    Print server not reachable after 4.2 upgrade from 4.1

    r12appsuser

      hello,

       

      we just upgraded out test systems from 4.1 to 4.2 the latest.

       

      We have having issues with opening PDF reports from APEX. these are standard Interactive reports export to PDF option and also custom BI publisher reports

       

      for interactive reports .. the application just opens the blank pdf document.

       

      for other custom reports based on BI, it gives below error. This used to work in previous version. Please help. We are using BI Publisher as Print server

       

      Error processing request.

      ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.

      <image003.gif>Technical Info (only visible for developers)

      • is_internal_error: true
      • apex_error_code: APEX.UNHANDLED_ERROR
      • ora_sqlcode: -20001
      • ora_sqlerrm: ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.
      • error_backtrace:
      o    ORA-06512: at "APEX_040200.WWV_FLOW_PRINT_UTIL", line 127
      o    ORA-06512: at "APEX_040200.WWV_FLOW_RENDER_QUERY", line 1750
      o    ORA-06512: at "APEX_040200.WWV_FLOW_RENDER_QUERY", line 1835
      o    ORA-06512: at "APEX_040200.WWV_FLOW", line 5941