1 Reply Latest reply on Oct 23, 2013 8:21 AM by Alex Orbach

    64-bit Java WebStart 1.7.0_21 does not launch applications based on 32-bit Java 1.5.0_22.

    Alex Orbach

      We distribute a java application which was developed based on 32-bit Java 1.5.0_22 through Java WebStart technology.

      In difference to this quite old Java version our clients have installed a newer JRE like 32-bit 1.7.0_21. As long as everything is 32-bit every application could be started via WebStart. WebStart itself starts based on 1.7.0_21 (32-bit) and does the jar synchronisation with the server. After ensuring that the client jars are up-to-date, it starts a new process based on the desired JRE 1.5.0_22 and launches the application.

      Unfortunately more and more of our customers receive Java Updates to the 64-bit platform since many customers switch over to 64-bit operating systems.


      If we install a 64-bit version of Java 1.7.0_21 we are not able to launch any of our 32-bit 1.5.0_22 applications anymore. It seems that 64-bit WebStart is not able to switch over to respectively start a 32-bit 1.5 Java application.


      In this case none of our applications will start. Instead of the application we receive the following StackTrace:


      java.lang.UnsatisfiedLinkError: getPlatformUserHome

          at com.sun.deploy.config.WinPlatform.getPlatformUserHome(Native Method)

          at com.sun.deploy.config.WinPlatform.getUserHome(Unknown Source)

          at com.sun.deploy.config.WinPlatform.getLocalStorageDir(Unknown Source)

          at com.sun.deploy.config.Config.getLocalStorageDir(Unknown Source)

          at com.sun.deploy.config.Config.getDefaultCacheDirectory(Unknown Source)

          at com.sun.deploy.config.DefaultConfig.init(Unknown Source)

          at com.sun.deploy.config.DefaultConfig.<init>(Unknown Source)

          at com.sun.deploy.config.DefaultConfig.getDefaultConfig(Unknown Source)

          at com.sun.deploy.config.Config.get(Unknown Source)

          at com.sun.javaws.Main.main(Unknown Source)


      We appreciate any hint on this issue - thanks!


      Kind Regards,


      Alexander Orbach