3 Replies Latest reply on Jun 18, 2013 3:11 PM by Srini Chavali-Oracle

    Oracle 11g R2 client installation on Windows 7 64 bit hangs after performing prerequisite checks

    0d74d555-fc05-45b5-b3ac-fedb9aa1e78b

      Windows 7 Professional SP1 64bit OS

      6 GB RAM

      380 GB free space

       

      Extracted client to C:\Stage\win64_11gR2_client\client

      Ran setup.exe as administrator, but the installation always hangs after step 5 of 7 is completed (Perform Prerequisite checks). Install log ends with entry "INFO: Get view named [SummaryUI]"

      What am I missing here? Any help would be greatly appreciated.

       

      C:\Stage\win64_11gR2_client\client>dir

      Directory of C:\Stage\win64_11gR2_client\client

       

       

      06/15/2013  02:56 PM    <DIR>          .

      06/15/2013  02:56 PM    <DIR>          ..

      06/15/2013  02:56 PM    <DIR>          doc

      06/15/2013  02:56 PM    <DIR>          install

      06/15/2013  02:56 PM    <DIR>          response

      06/15/2013  02:55 PM           341,304 setup.exe

      06/15/2013  02:55 PM                56 setup.ini

      06/15/2013  02:59 PM    <DIR>          stage

      06/15/2013  02:55 PM             4,327 welcome.html

                     3 File(s)        345,687 bytes

                     6 Dir(s)  412,474,404,864 bytes free

       

      Last few lines of install log:

       

      WARNING: Active Help Content for InstallLocationPane.cbxOracleBases do not exist. Error :Can't find resource for bundle oracle.install.ivw.client.resource.ContextualHelpResource, key InstallLocationPane.cbxOracleBases.conciseHelpText

      WARNING: Active Help Content for InstallLocationPane.cbxSoftwareLoc do not exist. Error :Can't find resource for bundle oracle.install.ivw.client.resource.ContextualHelpResource, key InstallLocationPane.cbxSoftwareLoc.conciseHelpText

      INFO: View for [InstallLocationUI] is oracle.install.ivw.client.view.InstallLocationGUI@75f0f8ff

      INFO: Initializing view <InstallLocationUI> at state <getOracleHome>

      INFO: inventory location isC:\Program Files\Oracle\Inventory

      INFO: Completed initializing view <InstallLocationUI> at state <getOracleHome>

      INFO: Displaying view <InstallLocationUI> at state <getOracleHome>

      INFO: Completed displaying view <InstallLocationUI> at state <getOracleHome>

      INFO: Loading view <InstallLocationUI> at state <getOracleHome>

      INFO: Completed loading view <InstallLocationUI> at state <getOracleHome>

      INFO: Localizing view <InstallLocationUI> at state <getOracleHome>

      INFO: Completed localizing view <InstallLocationUI> at state <getOracleHome>

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Executing action at state getOracleHome

      INFO: Completed executing action at state <getOracleHome>

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Moved to state <getOracleHome>

      INFO: inventory location isC:\Program Files\Oracle\Inventory

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Validating view at state <getOracleHome>

      INFO: Completed validating view at state <getOracleHome>

      INFO: Validating state <getOracleHome>

      INFO: custom prereq file name: oracle.client_Administrator.xml

      INFO: refDataFile: C:\Stage\win64_11gR2_client\client\stage\cvu\oracle.client_Administrator.xml

      INFO: isCustomRefDataFilePresent: false

      INFO: InstallAreaControl exists: false

      INFO: Checking:NEW_HOME

      INFO: Checking:COMP

      INFO: Checking:COMP

      INFO: Checking:COMP

      INFO: Checking:COMP

      INFO: Checking:COMP

      INFO: Checking:COMP

      INFO: Checking:COMP

      INFO: Checking:COMP

      INFO: Checking:ORCA_HOME

      INFO: Reading shiphome metadata from c:\Stage\win64_11gR2_client\client\install\..\stage\shiphomeproperties.xml

      INFO: Loading beanstore from file:/c:/Stage/win64_11gR2_client/client/install/../stage/shiphomeproperties.xml

      INFO: Translating external format into raw format

      INFO: Restoring class oracle.install.driver.oui.ShiphomeMetadata from file:/c:/Stage/win64_11gR2_client/client/install/../stage/shiphomeproperties.xml

      INFO: inventory location isC:\Program Files\Oracle\Inventory

      INFO: inventory location isC:\Program Files\Oracle\Inventory

      INFO: size estimation for Administratorinstall is 1068.0003070831299

      INFO: PATH has :==>C:\Temp\OraInstall2013-06-17_02-55-15PM\jdk\jre\bin;.;C:\windows\system32;C:\windows;C:\Perl\site\bin;C:\Perl\bin;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\APPS\PuTTY\;C:\Program Files (x86)\IDM Computer Solutions\UltraEdit\

      INFO: Completed validating state <getOracleHome>

      INFO: InstallLocationAction to INVENTORY_NO

      INFO: Verifying route INVENTORY_NO

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Executing action at state prereqExecutionDecider

      INFO: Completed executing action at state <prereqExecutionDecider>

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Moved to state <prereqExecutionDecider>

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Validating view at state <prereqExecutionDecider>

      INFO: Completed validating view at state <prereqExecutionDecider>

      INFO: Validating state <prereqExecutionDecider>

      WARNING: Validation disabled for the state prereqExecutionDecider

      INFO: Completed validating state <prereqExecutionDecider>

      INFO: Verifying route executeprereqs

      INFO: Get view named [PrereqUI]

      INFO: View for [PrereqUI] is oracle.install.commons.base.interview.common.view.PrereqGUI@1f643e4b

      INFO: Initializing view <PrereqUI> at state <checkPrereqs>

      INFO: Completed initializing view <PrereqUI> at state <checkPrereqs>

      INFO: Displaying view <PrereqUI> at state <checkPrereqs>

      INFO: Completed displaying view <PrereqUI> at state <checkPrereqs>

      INFO: Loading view <PrereqUI> at state <checkPrereqs>

      INFO: Completed loading view <PrereqUI> at state <checkPrereqs>

      INFO: Localizing view <PrereqUI> at state <checkPrereqs>

      INFO: Completed localizing view <PrereqUI> at state <checkPrereqs>

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Executing action at state checkPrereqs

      INFO: custom prereq file name: oracle.client_Administrator.xml

      INFO: refDataFile: C:\Stage\win64_11gR2_client\client\stage\cvu\oracle.client_Administrator.xml

      INFO: isCustomRefDataFilePresent: false

      INFO: Completed executing action at state <checkPrereqs>

      INFO: Waiting for completion of background operations

      INFO: Finishing all forked tasks at state checkPrereqs

      INFO: Waiting for completion all forked tasks at state checkPrereqs

      INFO: Creating PrereqChecker Job for leaf task Physical Memory

      INFO: Creating CompositePrereqChecker Job for container task Free Space

      INFO: Creating PrereqChecker Job for leaf task Free Space: PN-PC:C:\Temp

      INFO: Creating PrereqChecker Job for leaf task Architecture

      INFO: Creating PrereqChecker Job for leaf task Environment variable: "PATH"

      INFO: CVU tracingEnabled = false

      INFO: Nodes are prepared for verification.

      INFO: *********************************************

      INFO: Physical Memory: This is a prerequisite condition to test whether the system has at least 128MB (131072.0KB) of total physical memory.

      INFO: Severity:IGNORABLE

      INFO: OverallStatus:SUCCESSFUL

      INFO: -----------------------------------------------

      INFO: Verification Result for Node:PN-PC

      INFO: Expected Value:128MB (131072.0KB)

      INFO: Actual Value:5.9491GB (6238064.0KB)

      INFO: -----------------------------------------------

      INFO: *********************************************

      INFO: Free Space: PN-PC:C:\Temp: This is a prerequisite condition to test whether sufficient free space is available in the file system.

      INFO: Severity:IGNORABLE

      INFO: OverallStatus:SUCCESSFUL

      INFO: -----------------------------------------------

      INFO: Verification Result for Node:PN-PC

      INFO: Expected Value:130MB

      INFO: Actual Value:384.1495GB

      INFO: -----------------------------------------------

      INFO: *********************************************

      INFO: Architecture: This is a prerequisite condition to test whether the system has a certified architecture.

      INFO: Severity:CRITICAL

      INFO: OverallStatus:SUCCESSFUL

      INFO: -----------------------------------------------

      INFO: Verification Result for Node:PN-PC

      INFO: Expected Value:64-bit

      INFO: Actual Value:64-bit

      INFO: -----------------------------------------------

      INFO: *********************************************

      INFO: Environment variable: "PATH": This test checks whether the length of the environment variable "PATH" does not exceed the recommended length.

      INFO: Severity:CRITICAL

      INFO: OverallStatus:SUCCESSFUL

      INFO: -----------------------------------------------

      INFO: Verification Result for Node:PN-PC

      INFO: Expected Value:1023

      INFO: Actual Value:369

      INFO: -----------------------------------------------

      INFO: All forked task are completed at state checkPrereqs

      INFO: Completed background operations

      INFO: Moved to state <checkPrereqs>

      INFO: Waiting for completion of background operations

      INFO: Completed background operations

      INFO: Validating view at state <checkPrereqs>

      INFO: Completed validating view at state <checkPrereqs>

      INFO: Validating state <checkPrereqs>

      INFO: Using default Validator configured in the Action class oracle.install.ivw.client.action.PrereqAction

      INFO: Completed validating state <checkPrereqs>

      INFO: Verifying route success

      INFO: Get view named [SummaryUI]