1 Reply Latest reply on Jun 25, 2013 12:19 AM by Sasi Nagireddy

    Agents upgrade issue


      Dear Experts,


      Recently we did an upgrade from 10G( to 11G (  we are facing problem in Agents(Ibots) nearly we have 1000 ibots in 10G but after upgrade all the Agents(Ibots) are not delivering to the users in 11G.


      In 11G Agents  schedule Tab we checked the Enabled option and save as the Agents in the same path after doing this Agents are delivering but after 24 hours automatically Enable option is unchecked and Agents are not delivering to the users.


      Any help or suggestions .


      Thanks in Advance,