4 Replies Latest reply: Oct 16, 2013 5:02 PM by Lian Norliansyah RSS

    Unable to Post, Open or Delete HFM Journal

    Lian Norliansyah


      Hi,

      Our users experience an issue with HFM 11.1.2.2 patch 304, which

      when they create a journal and the journal name has : (colon) in it, it cause

      an issue, which the journal cannot be posted, opened or deleted.

       

      The message the user received from the web page is:

      "The Jounal you are trying to load has been deleted and cannot be processed. Please refresh the Journals list."

       

      And message from Log Viewer:

      "The journal ID provided is invalid. The journal may have been deleted or no longer exists. Please retry the operation. Invalid Journal ID: Label=Scenario=Year="

       

      Can anyone advise, how can we delete the Journal? perhaps from the back end database?

       

      Thanks.