4 Replies Latest reply: Oct 16, 2013 5:02 PM by Lian Norliansyah RSS

    Unable to Post, Open or Delete HFM Journal

    Lian Norliansyah


      Our users experience an issue with HFM patch 304, which

      when they create a journal and the journal name has : (colon) in it, it cause

      an issue, which the journal cannot be posted, opened or deleted.


      The message the user received from the web page is:

      "The Jounal you are trying to load has been deleted and cannot be processed. Please refresh the Journals list."


      And message from Log Viewer:

      "The journal ID provided is invalid. The journal may have been deleted or no longer exists. Please retry the operation. Invalid Journal ID: Label=Scenario=Year="


      Can anyone advise, how can we delete the Journal? perhaps from the back end database?