6 Replies Latest reply: Aug 30, 2013 8:35 AM by Valentin Leonard Tabacaru-Oracle RSS

    Enterprise Manager Database Express 12c - Failure to parse data returned by server

    Valentin Leonard Tabacaru-Oracle

      I just installed Oracle Database 12c in two nodes RAC configuration, and need to use Enterprise Manager Database Express 12c. On the first page, after login, all regions load but Regions, which still has the 'Loading...' tooltip, and I receive this Critical Error: Failure to parse data returned by server

      Detail:

      TypeError: Error #1009

      Message:

      <report></report>

       

      Memory Log:

      0 : AppContext(): params=null, bootStrap: true

      17 : AppContext(): params=[object Object], bootStrap: false

      28 : AppContext(): no active report(Object)#0

        em_express = "true"

      28 : AppContext(): _em_express=true _emx_caching_number=NaN resourceDir=/em/resources

      28 : AppContext(): localeChain is null, resourceDir=/em/resources

      32 : NLSResources.setRootUrl(): rootUrl=/em/resources

      32 : AppContext:createAppContext(): AppContext.execModeem

      71 : NLSResources.initResource()

      143 : EMAppicationScript - showPage() page.pageFeature=null, currentPage=null

      518 : DBUrlNavigator:handleWindowHashChanged(): urlString=https://192.168.56.22:5500/em/shell

      519 : DBUrlNavigator:navigateToApp(): dbhome/show_regions

      523 : DBUrlNavigator:setCurrentFeature(): feature=dbhome/show_regions urlVariables=null

      523 : DBUrlNavigator:setCurrentFeature(): features are different (null versus dbhome/show_regions)

      524 : DBUrlNavigator:gotoFeature(): feature=dbhome/show_regions variables=

      524 : pages length: 1

      524 : page feature: dbhome/show_regions null

      628 : EMPageScript initiateRefresh() urlvariables: null

      639 : DbHomeController.refreshModel(): inst_id=null inst_name=null

      656 : EMAppicationScript - showPage() page.pageFeature=dbhome/show_regions, currentPage=DbHome0.EMApplication18.viewStack.EMLandingPage23

      656 : EMAppicationScript - showPage() currentPage.pageFeature=null

      770 : EMBaseController.refreshModel(): enter

      770 : EMBaseController:refreshModel(): prevRefreshUrlVariables=

      771 : EMBaseController:loadXmlModel(): reportName: show_regions

      779 : DBUrlLoader:loadInternal(): loading comp=DbHome rep=show_regions

      802 : EMBaseController.refreshModel(): enter

      802 : EMBaseController:refreshModel(): prevRefreshUrlVariables=

      802 : EMBaseController:loadXmlModel(): reportName: show_regions

      806 : DBUrlLoader:loadInternal(): loading comp=DbHome rep=show_regions

      806 : DBUrlLoader:queueLoad(): queueing that load

      812 : EMBaseController.refreshModel(): enter

      812 : EMBaseController:refreshModel(): prevRefreshUrlVariables=

      812 : EMBaseController:loadXmlModel(): reportName: show_regions

      821 : DBUrlLoader:loadInternal(): loading comp=DbHome rep=show_regions

      821 : DBUrlLoader:queueLoad(): queueing that load

      828 : EMBaseController.refreshModel(): enter

      828 : EMBaseController:refreshModel(): prevRefreshUrlVariables=

      828 : EMBaseController:loadXmlModel(): reportName: show_regions

      831 : DBUrlLoader:loadInternal(): loading comp=DbHome rep=show_regions

      831 : DBUrlLoader:queueLoad(): queueing that load

      837 : EMBaseController.refreshModel(): enter

      837 : EMBaseController:refreshModel(): prevRefreshUrlVariables=

      837 : EMBaseController:loadXmlModel(): reportName: show_regions

      842 : DBUrlLoader:loadInternal(): loading comp=DbHome rep=show_regions

      842 : DBUrlLoader:queueLoad(): queueing that load

      849 : EMBaseController.refreshModel(): enter

      849 : EMBaseController:refreshModel(): prevRefreshUrlVariables=

      849 : EMBaseController:loadXmlModel(): reportName: show_regions

      853 : DBUrlLoader:loadInternal(): loading comp=DbHome rep=show_regions

      853 : DBUrlLoader:queueLoad(): queueing that load

      2526 : DBUrlLoader.onComplete(): success (str=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="1.42" cpu_time="0.22" packs="2" encode="base64" compress="zlib"><report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>eAFlUk1vWyEQvPtXoFWvNQ/bcnrwe5Lb5FApiqW0PfSEMGxtJAyEjzo/vwvPqRr1

      BrOzM7Msu4QxpCKjSuqCBVOeFoztEp5s8HnKRZWad/zt3molROknMez4fGqYOgWZ

      UQdv8rTeDlT7F2mMfA5XmV/cRLW/50VT/s//5s6sGWEOAEzHKou94AjLlQCGTsWM

      5gaJ5UZAzz3TmTnK1iwGsb4bxDBQB0GeJh...)

      2531 : XMLUtil.unCompressBase64Binary(): compress result=<report_parameters>

        <regions>status</regions>

        <top_n>10</top_n>

        <ago_seconds>3600</ago_seconds>

        <show_sql>0</show_sql>

      </report_parameters>

      <region id="status" cpu_time=".21" elapsed_time="1.41">

        <status db_id="1013701001" db_name="CLAUDIA" container_name="CDB$ROOT" pdb_cnt="1" db_unique_name="claudia" oracle_home="/u01/app/oracle/product/12.1.0/dbhome_1" db_status="Open" db_version="12.1.0.1.0" db_platform_name="Linux x86 64-bit" db_platform_id="13" db_startup_since_sec="2471" inst_cnt="2" parallel="Yes" archiver="Stopped" shutdown="No" active_state="Normal" logins="Allowed" instance_mode="Regular" edition="EE"/>

      </region>

       

       

      2531 : XMLUtil.uncompress(): xmlModel after uncompress=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="1.42" cpu_time="0.22" packs="2">

        <report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>

        <report_parameters>

          <regions>status</regions>

          <top_n>10</top_n>

          <ago_seconds>3600</ago_seconds>

          <show_sql>0</show_sql>

        </report_parameters>

        <region id="status" cpu_time=".21" elapsed_time="1.41">

          <status db_id="1013701001" db_name="CLAUDIA" container_name="CDB$ROOT" pdb_cnt="1" db_unique_name="claudia" oracle_home="/u01/app/oracle/product/12.1.0/dbhome_1" db_status="Open" db_version="12.1.0.1.0" db_platform_name="Linux x86 64-bit" db_platform_id="13" db_startup_since_sec="2471" inst_cnt="2" parallel="Yes" archiver="Stopped" shutdown="No" active_state="Normal" logins="Allowed" instance_mode="Regular" edition="EE"/>

        </region>

      </report>

      2531 : DBUrlLoader.reportLoadComplete(): done loading

      2533 : EMBaseController:onLoadSuccess():  ...

      2534 : EMBaseController:parseXmlModel()

      2569 : DBUrlLoader:runQueuedLoad(): running another load

      3803 : DBUrlLoader.onComplete(): success (str=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="1.13" cpu_time="0.08" packs="2" encode="base64" compress="zlib"><report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>eAHVU11rwjAUffdXhPwAm7ZqtdSA1E32NibsRUapyUULNolJOv35u3HWDfbgyxgM

      Ajn3M+fccAsLRltfmdrWLXiwjg8IKSzsGq0cb5RoJCjviqh3hbDXplI8ZkX0iYKv

      3unKgdBKOp5OGMa+e0KG2+tT5Y4HjrEbHoTOPyhcCZBGzumNAyXCdJVvWpjTIZtS

      AofaOJBXVzyMU3phf6sIFj7c26RRzlehZ0...)

      3804 : XMLUtil.unCompressBase64Binary(): compress result=<report_parameters>

        <regions>incidents</regions>

        <top_n>10</top_n>

        <ago_seconds>3600</ago_seconds>

        <show_sql>0</show_sql>

      </report_parameters>

      <region id="incidents" cpu_time=".08" elapsed_time="1.13">

        <incidents>

          <incident inst_id="2" home="diag/rdbms/claudia/claudia2" id="7480" pb_id="1" cdate="07/29/2013 17:33:54">exception encountered: core dump [qervwFetch] [SIGSEGV] [ADDR:0x5] [PC:0x2CA8CC2] [] []</incident>

          <incident inst_id="2" home="diag/rdbms/claudia/claudia2" id="7479" pb_id="1" cdate="07/29/2013 17:32:53">exception encountered: core dump [qervwFetch] [SIGSEGV] [ADDR:0x5] [PC:0x2CA8CC2] [] []</incident>

          <incident inst_id="2" home="diag/rdbms/claudia/claudia2" id="7767" pb_id="1" cdate="07/29/2013 17:30:00">exception encountered: core dump [qervwFetch] [SIGSEGV] [ADDR:0x5] [PC:0x2CA8CC2] [] []</incident>

        </incidents>

      </region>

       

       

      3805 : XMLUtil.uncompress(): xmlModel after uncompress=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="1.13" cpu_time="0.08" packs="2">

        <report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>

        <report_parameters>

          <regions>incidents</regions>

          <top_n>10</top_n>

          <ago_seconds>3600</ago_seconds>

          <show_sql>0</show_sql>

        </report_parameters>

        <region id="incidents" cpu_time=".08" elapsed_time="1.13">

          <incidents>

            <incident inst_id="2" home="diag/rdbms/claudia/claudia2" id="7480" pb_id="1" cdate="07/29/2013 17:33:54">exception encountered: core dump [qervwFetch] [SIGSEGV] [ADDR:0x5] [PC:0x2CA8CC2] [] []</incident>

            <incident inst_id="2" home="diag/rdbms/claudia/claudia2" id="7479" pb_id="1" cdate="07/29/2013 17:32:53">exception encountered: core dump [qervwFetch] [SIGSEGV] [ADDR:0x5] [PC:0x2CA8CC2] [] []</incident>

            <incident inst_id="2" home="diag/rdbms/claudia/claudia2" id="7767"

      3805 : DBUrlLoader.reportLoadComplete(): done loading

      3807 : EMBaseController:onLoadSuccess():  ...

      3807 : EMBaseController:parseXmlModel()

      3866 : DBUrlLoader:runQueuedLoad(): running another load

      6262 : DBUrlLoader.onComplete(): success (str=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="2.32" cpu_time="0.35" packs="2" encode="base64" compress="zlib"><report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>eAFlTlsOgjAQ/OcUTQ9AEaJfZa/SVLrBGmBrt8TryyIaE//mlZmxGRPl4pLPfsaC

      maFSymYcIy0Md7qyNR8mTqHkFjg11ryRaH4kxzjQEhi6S7N5v4ok+EZPx48JNu+L

      K2n+Wz+2VQy9lnmthrS6Emfsdd2dtcLJJ8ZwSG3dtXr/LGEDe6mch+oFmB5JRQ==

      </report>...)

      6264 : XMLUtil.unCompressBase64Binary(): compress result=<report_parameters>

        <regions>jobs</regions>

        <top_n>10</top_n>

        <ago_seconds>3600</ago_seconds>

        <show_sql>0</show_sql>

      </report_parameters>

      <region id="jobs" cpu_time=".35" elapsed_time="2.32">

        <jobs/>

      </region>

       

       

      6264 : XMLUtil.uncompress(): xmlModel after uncompress=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="2.32" cpu_time="0.35" packs="2">

        <report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>

        <report_parameters>

          <regions>jobs</regions>

          <top_n>10</top_n>

          <ago_seconds>3600</ago_seconds>

          <show_sql>0</show_sql>

        </report_parameters>

        <region id="jobs" cpu_time=".35" elapsed_time="2.32">

          <jobs/>

        </region>

      </report>

      6264 : DBUrlLoader.reportLoadComplete(): done loading

      6267 : EMBaseController:onLoadSuccess():  ...

      6267 : EMBaseController:parseXmlModel()

      6306 : DBUrlLoader:runQueuedLoad(): running another load

      8581 : DBUrlLoader.onComplete(): success (str=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="2.20" cpu_time="0.63" packs="2" encode="base64" compress="zlib"><report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>eAHdXV2PW0lufZ9f0Wnss/p+fyzcHXg9gyAIMh6M1w/BYtGQ27ItjN3ttOSZeH99

      Tn3o1uHVpYotOw+bARZrscVLXh4WWcVilZ49bj4/PO5vP68f1582+83j7uaHi4tn

      j5v324f73c3nzeO7h8dP6/u7zbOrA9F9Yf/w+fb+piyeXYV/Odr6/cPtbnP3cP92

      d1N3Bf7GFPeN3YeHP253//3xBn+b/v2De/...)

      8585 : XMLUtil.unCompressBase64Binary(): compress result=<report_parameters>

        <regions>performance</regions>

        <top_n>10</top_n>

        <ago_seconds>3600</ago_seconds>

        <show_sql>0</show_sql>

      </report_parameters>

      <region id="performance" cpu_time=".62" elapsed_time="2.19">

        <report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="1.83" cpu_time="0.52" packs="2">

          <report_id><![CDATA[/orarep/perfpage/main?report_level=basic]]></report_id>

          <report_parameters>

            <bucket_max_count>128</bucket_max_count>

            <report_level>basic</report_level>

            <show_sql>0</show_sql>

          </report_parameters>

          <target start_time="07/29/2013 16:35:00" end_time="07/29/2013 17:35:51" duration="3651" bucket_count="61" bucket_interval="60" is_rac="yes" is_cdb="yes" inst_low="0" inst_high="100000"/>

          <references>

            <reference name="instances" value="2"/>

            <reference name="NUM_CPU_CORES" value="0"/>

            <reference name="NUM_CPU

      8591 : XMLUtil.uncompress(): xmlModel after uncompress=<report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="2.20" cpu_time="0.63" packs="2">

        <report_id><![CDATA[/orarep/dbhome/show_regions]]></report_id>

        <report_parameters>

          <regions>performance</regions>

          <top_n>10</top_n>

          <ago_seconds>3600</ago_seconds>

          <show_sql>0</show_sql>

        </report_parameters>

        <region id="performance" cpu_time=".62" elapsed_time="2.19">

          <report db_version="12.1.0.1.0" inst_count="2" cpu_cores="1" hyperthread="N" con_id="1" con_name="CDB$ROOT" timezone_offset="7200" elapsed_time="1.83" cpu_time="0.52" packs="2">

            <report_id><![CDATA[/orarep/perfpage/main?report_level=basic]]></report_id>

            <report_parameters>

              <bucket_max_count>128</bucket_max_count>

              <report_level>basic</report_level>

              <show_sql>0</show_sql>

            </report_parameters>

            <target start_time="07/29/2013 16:35:00" end_time="07/29/20

      8591 : DBUrlLoader.reportLoadComplete(): done loading

      8592 : EMBaseController:onLoadSuccess():  ...

      8592 : EMBaseController:parseXmlModel()

      8652 : DBUrlLoader:runQueuedLoad(): running another load

      141803 : DBUrlLoader.onComplete(): success (str=...)

      141804 : DBUrlLoader.reportLoadComplete(): done loading

      141808 : EMBaseController:onLoadSuccess():  ...

      141808 : EMBaseController:parseXmlModel()

       

      Thank you,

      Valentin