7 Replies Latest reply on Aug 1, 2013 4:38 PM by Sanjay Singh

    Leave Notification on e-mail

    A15997789456123

      Dear Gurus,

       

      My client requirement is, if any employee is applying for Leave through SSHR at the same one notification mail should go to his supervisor mail id.

      Version = 11i

      Localization = South Africa (Botswana)

      We have implemented AME and normal notification is working fine in oracle system, now client wants this same notification through e-mail.

       

      Thanks,

      Shobhit

        • 1. Re: Leave Notification on e-mail
          user021

          You have to create anothere rule by selecting category as "For Your Information", this will send email to  his/her supervisor.

          • 2. Re: Leave Notification on e-mail
            Sivaji Gandham

            Hi Shobbit,

             

            It is possible. The E-mail server with be integrated with your ERP notification system so that ERP notifications simultaneously can be received by supervisors in their e-mail. If you speak to your DBA, he can do this. This is DBA activity.

             

            Regards,

            Siva

            1 person found this helpful
            • 3. Re: Leave Notification on e-mail
              Sanjay Singh

              Hi Shobhit,

               

              For the normal notification which EBS send we have the SMTP mail server linked which takes care of it.

              In order to enable users to receive notification as well as approval from email. You need to first configure the IMAP email server and link the same to EBS.

               

              You need to get your IT team to get the IMAP mail server set and DBA to get the IMAP server linked to EBS.

               

              Thanks,

              Sanjay

              1 person found this helpful
              • 4. Re: Leave Notification on e-mail
                A15997789456123

                Dear Sanjay,

                 

                Thanks !!

                We want a small clarity on this comment..


                SMTP server is already set up and we have written an custom program to send the notification in the form of e-mail with attachments to Vendors or suppliers and it is working correct, does it mean that we have already IMAP email server or do we still need to setup IMAP email server and link the same to EBS.


                Thanks & Regards,

                Shobhit

                • 5. Re: Leave Notification on e-mail
                  Sanjay Singh

                  Hi Shobhit,

                   

                  Your SMTP mail server is only capable of sending out emails (one way communication) example the one you mentioned you need to send email to some recipients based on certain event, it is possible with SMTP server and mapping. Normally all clients have SMTP set up done as will be in your case.

                   

                  You need IMAP if you need bi-directional communication. Example an employee applies a leave -> system send notification as well as email to the manager. Now if you need that manager should be capable of approving the transaction from email itself and not take the pain of logging into system, then you need an IMAP server configured and map with EBS.

                   

                  In absence of IMAP the application will still send email but will not allow any email approvals.

                   

                  Hope it clarifies.

                   

                  Thanks,

                  Sanjay

                  • 6. Re: Leave Notification on e-mail
                    A15997789456123

                    Dear Sanjay,

                    Thanks for clarifying the accurate use and meaning of SMTP and IMAP.

                     

                    Our client does not required IMAP, they just want a notification mail should be come to his email so that they can see the details of Absence (which is applied through SSHR), SMTP server is already set up and we have written an custom program to send the notification in the form of e-mail with attachments to Vendors or suppliers and it is working correct. But when an employee is applying Leave through SSHR then notification is working but email is not going to the particular person.

                     

                    Do we need to do any other setup (any Document), to make it correct. We are using 11i.

                     

                    Thanks & Regards,

                    Shobhit

                    • 7. Re: Leave Notification on e-mail
                      Sanjay Singh

                      Hi Shobhit,

                       

                      Can you check if you have the concurrent program "Workflow Background Process" scheduled in you instance. If not run this job for item type "HR" and schedule the same.

                       

                      Thanks,

                      Sanjay