Did you get this error when changing using User Admin applet or doing it with a service call. In case using a service call then do you have sufficient privilege to perform this action.
no i use admin applet .what is the problem ??
how can use service call?
Can you enable the following traces in UCM - 'userprofile, userstorage' and try to post back the output. We should be able to have details as to why this error occurred.
In case you do not know to enable the trace, Ref - http://docs.oracle.com/cd/E14571_01/doc.1111/e10792/c02_settings010.htm#CHDBFGCI
Section - 3.10.4