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Different result between two servers with same configuration...

StéphaneAug 29 2013

Hello,

I've got a difference of result for the same search on two different servers.

I've got a product whose name is "Samsung MLT-103S noir".

When I search "103S" on server 1, I've got 1 matching records.

When I search "103S" on server 2, I've got 0 matching records.

For me, this two servers have exactly the same configuration, but I surely miss something.

Do you have an idea of which parameter can provoke this difference?

Thanks!

Stéphane

Comments

LiisaU-Oracle

A couple of things to note:

  • ROOT deployment is for Sites Capture.  Failure of this application war to deploy is independent of Satellite Server (SS)
  • WCS 12.2.1.2 is no longer eligible for error corrections and is in limited support.  WebCenter Sites 12.2.1.2.0 - Terminal Patch Set Release (Doc ID 2550602.1).  Further information on Error Correction Support Dates and Policy,  please see the KM Document "Error Correction Support Dates for Oracle Fusion Middleware 12c - FMW/WLS" (Doc ID 1933372.1).

I see you have a remote satellite server (RSS) setup and the deployment is failed, but are you seeing pages being rendered by the Satellite Server?

  • For example, when you preview a page through the contributor UI, is the page rendering? The URL would look like this for a one of the sample site pages in Avisports:  http://{hostname:port} /sites/Satellite?c=AVIArticle&childpagename=avisports%2FAVIArticle%2FArticleLayout&rendermode=preview&pagename=avisports%2FevaluateVisitorStatus&cid=1330880428005
  • I'm hoping to understand if your Sites instance is really using the Remote SS instances, which is hard to do with a failed RSS deployment. If SS is working at all and you have this failed RSS deployment, then your Sites application may be using the Co-Resident SS.

Because there are a lot of sensitive information that Support uses to help troubleshoot issues like these, I highly recommend opening a Service Request.

User_CO104

Hi Liisa,

Thank you so much for your help. It is not remote, it is co-resident I think.

My team haven't installed it, so just guessing how was it configured.

We had multiple issues, but the major of them is that when a user edit an Asset, some users can see the new file and some other can not.We need to take down the whole domain, delete managed servers cache and the cache generated in the configure path on cs-cache.xml, cas-cache.xml, linked-cache.xml and ss-cache.xml

After cache cleaning it works for a while and the it starts with this bad behavior.

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Locked on Sep 26 2013
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