The Order Management and TeleSales users are setup as per below.
2.1 Create employee
2.2 Create User and assign responsibilities
2.3 Import employee as resource
2.4 Assign group and group roles to resources
2.5 Assign user-level profile options
Options I could think of:
- You may use the 'Dataloader' application along with the 'FNDLOAD' utility to automate your process.
- Use API to create Users,assign responsibility and etc ( The API is FND_USER_PKG ), you may use these package using scripting to automate.
Please also refer early forum discussions:
Hope this helps!