5 Replies Latest reply on Sep 11, 2013 1:03 PM by Charan Branched from an earlier discussion.

    SSO not accepting username and password after session timeout


      Dear Charan,


      We have the same issue after ATG upgrading from 12.1.1. to 12.1.3, Users are facing the same error.


      Error:  The application you are trying to access requires you to sign in again even if you have signed in previously.

      Sign In


      I have set "inactivity period to 0" instead of 15 min, but did not disable the GITO.

      After upgrade I did not de-register/register the SSO, does it requires?


      Please advise if you have resolve this issue.



      Ravi Purbia